Train Stuck , Passanger in Dark , No Railway staff / RPF / TTE Visible in Premium special 02504
The premium special is stuck in dark somewhere near lucknow - no railway staff visible - AC is switched off - Called Railway helpline, they will try to find out a solution - called DRM Lucknow 9794833000 - phone not picked up - Thankfully ADRM picked up and have assured quick action - waiting for further updates. more
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Should I be expecting any follow up communication from Railways on this entire episode ? more
May 18
With all the mess in the train, what is important is to see what is the follow up action taken by railways - am sure this forum is not supposed to be one way contribution. !! more
May 16
Now that the train is moving, request railways to arrange for ticket checking staff as well - it has been 24 hours since the train started, the tickets are yet to be checked ( I can vouch for two 3rd AC and one 2nd AC coaches). In case there is a refund request because of late running of train ( train started 6 hours late from origin) how is claim going to be ascertained ? One more update from the train :- packed leftovers of dinner (jutha) from disposed plates were found being reused by the catering staff and recycled to other passengers - passengers caught the staff and made a lot of noise - not sure if there is formal complaint or not this is something which is absolutely disgusting. ( hope someone from Railways is taking a note) more
May 16
