Maruti True Value - Total loss car sale
I have bought other brand car (Honda Jazz) from Maruti True Value located @ Paruthipattu. They ensure the vehicle is not meet in accident and flood affected. While booking I agreed them to do name transfer. One month after I got to know the car, which sold to me is fully affected by flood and title changed to Total Loss vehicle. Immediately I have checked with True Value team, they asked me the proof . I have shared to them. Then, they agreed to give full refund. But, Ravi (General Manager) asked me 2 deals. If I want instant refund they will deduct 30000 INR from the purchase amount or I have to wait for 10 days to get full refund from the the vehicle handover to them. But, almost 2 month gets over, still I have 32500 INR pending from them. I got to know Ravi (GM) told to manager to stop the refund amount. They agreed for full refund. But they denied to refund remaining money. Guide me to get it fully more
Truevalue Manager told me that, we and you don't know the car which sold is flod affected so we can't able to provide the refund of pending money .
And he told you have used the car for 3 month and name transfer also done. But, I can able to check after the name transfer only. Even I don't know it is flood affected before the Honda service center ensure it.
One more point is they told TrueValue will give the warranty of maruti cars only other band cars sell by as it is manner. But, Maruti customer care ensure all car s should pass, 360° check before sell to customer. How it is possible, so they would check other brand car before sell to customer ?
Guide me if i raise consumer complaint again TrueValue, will I get my money back?
Thanks you so much for your previous support also more
Thanks for the guidance sir more
File consumer court case for refund & compensation. more
get the same thing published in local news paper, if possible. u will get ur money on the same day. more