Lower berths for senior citizen

Don't know how many of our friends use Twitter. These days many posts are seen daily for Railways regarding non allotment of lower berths for senior citizen to which there is a standard reply from Rail Sewa that (1) depends on availability (2) Can only be allotted if senior citizen is travelling alone (3) no guarantee if in the same ticket senior citizen and others are travelling (4) it is system allotment, no manual interference exist.
Well, (1) understood (2) why so? (3) why? when age is captured (4) who designed and developed the system (don't think robots have done this job. Even if it so they themselves are programmed to do a particular task. So its the humans who are responsible.
I therefore, urge the Railway Minister that the whole program design be got reviewed and audited from a third party and modified to reduce and avoid such ambiguities for relief to the old and aged travelling passengers. No system is successful if it does not help the needy. In case the readers agree, do share, like and offer comments. more  

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System is word now a days used to escape responsibility. You blame system for human errors. Each and every system is created and developed by humans then why escape responsibility. Correct the error / forward the problem to system providers. Every error in system can be corrected as the saying goes " where there is will there is a way". more  
Railways should not find excuses,rather they should find solutions to facilitating safe and comfortable travel of our senior citizens who are fathers and mothers of present day active citizens.Indian government seems to have no clue how to acknowledge the services of senior citizens and income tax payers.BPL can not be the only password for poltiticians! more  
I have got a tremendous allergy with the word 'system". Once I asked a Bank Manager to spell-out the name of parents of the 'system' of which he is a slave. He had no answer. So, my remarks were that the Bank is governed by an entity whose parents name is unknown to those slaves. Railways should make an honest endeavour to rectify the system. The defined problem is less than half-a-day's job of a just pass-out programmer. more  
In any coach only around 33% of the berths are lower and within this 33%, the railways has to oblige the senior citizens, the patients, physical handicapped, the women and so on and so forth. Those who book their berths first need also be obliged to some extent. Under such a circumstances, it won't be possible for the railways to earmark all the lower berths for the senior citizens. The railways has already introduced quota system for all the categories few years back. And beyond that the passengers under senior citizens category approaching their bookings after exhausting all the lower berths will naturally face the problems illustrated in the post. There is no justification in accusing the railways under such a situation. more  
Railways have become insensitive to seniors. How funny to think they need lower berth only when travelling alone. Brainless bureaucrats. more  
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