Lower Berth Reservation Problem
Even when a large number of berths are shown as available a senior citizen or a divyangjan is invariably allotted an upper berth by the passenger reservation system of railways.
All suggestions to improve this system have fallen on deaf ears.
It was suggested that while booking a ticket a person may be issued a confirmed ticket with CNF against his name. The berths should be allotted at the time of preparation of Reservation Chart taking in to account factors like family, senior citizen, pregnant woman, divyangjan and VVIP.
The details of coach and berths can be informed to passengers by SMS as practically everyone uses a mobile phone. Others can check coach number and berth number from Reservation Chart displayed on the platform or TTE.
Railways may prepare Reservation Chart 6 hours prior to departure of train. more