Lots of water arriving
avoid repeated cleaning of the sump due to influx of sewage water.
While earlier the supply was effected in two days after booking a lorry increasingly it is extended to more than 30 days. By dint of careful rationing and recycling of water used for washing vessels and clothes, avoiding usage of flush tanks and washing machine we could make 9000 litres last for 30-40 days.
Since March 2019 however it became increasingly difficult and delivery stretched to 15 days after booking in April-May 2019. From June however we are unable to get delivery of our booking for more than 30 days. When we followed up on 27th June for our 13th June booking the AE in charge of filling point said we did not have priority and suggested we should cancel our booking for 9000 litres by accepting an immediate delivery of 4000 litres! Is this fair when I received my earlier load on 28th May and already 30days had passed? That too when I had been hospitalised briefly and my co-owner siblings were visiting me out of concern for my welfare!
Now the latest is the CMWSSB is stopping piped water supply in toto(in some places like
Tambaram it was being supplied every alternate day) and has introduced a new TATKAL scheme
where supply of quantity booked is assured in 2 days. Only problem is that above 3000 litres all bookings are online and even payments are online. Many Chennaites from Mylapore etc.are Senior Citizens living alone without any youngsters to help them with gadgets like computers etc. I had earlier asked when my booking of 9000/- litres on 29th June would bedelivered and
I was told the CMWSSB was running behind schedule and where it was despatching bookings of 14May on 26th June it was despatching only bookings of 27th May currently! So when the
Tatkal scheme was launched on 1st July I rang them up and asked when I would receive the
lorry water booked by me on 29th June 2019.They said more than a month. I asked them then
how do you assure the online booking public that they would get their delivery in two days?
Would it not be at the cost of earlier bookings who have waited more than a month? Can a
democracy countenance such a discriminatory practice that sets at nought the needs of the
hapless citizens like those with no access to computers/computer skills or the needs of
Senior Citizens. How can you depart from the priority of earlier bookings made because of a
new scheme favouring those who can afford it over those of the common citizens? The CMWSSB also gave a news release that because of supplying free water to slum residents
delivery of bookings made by the middle class and upper classes would stretch longer than
This caused us to turn to the unscrupulous private suppliers who would deliver at dead of night
and instead of 9000 litres costing about Rs.4000/- supply far less and get away scot free.
I feel that the new announcement promoting delivery of water in 2days is militating against
the common public and geared towards catering to the rich builders and the like who can
now receive a load in 2 days, book after 7 days, and receive another load on the eleventh day
while we ordinary citizens are struggling to receive the load booked 30 days ago.
When I questioned the local AE I was told that I could myself book under the scheme. When I
pointed out that I could book only after the delivery of the earlier booking I was helpfully advised that if I book under the new scheme my earlier booking of 29th June 2019 would automatically get cancelled! Rather like letting go the bird in hand for one in the bush.
I wish that like-minded citizens join hands with NGO like Arappor Iyakkam to challenge the new
discriminatory practice being launchedon hapless citizens of Chennai, Tamilnadu.
Retired bank Official,