Legal advise sought

i took a Reliance net connection after paying 3500/- for three months with a promised speed of 14.7 MBPS but not getting even 1 MBPS. I have made several complaints and have sent emails, the record of which I got with me. Should I file a case in the consumer court, please advise. I have been a issued a recpt for 3500/- which I got with me. Please advise on the course of action I should go in for. more  

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Also, I have served on two committees of the Ministry of Textiles, Udyog Bhawan, New Delhi for three years. more  
I won an arbitration appeal in Tis Hazari court on my own! more  
I am not a lawyer but have over 7 years of court room exposure and I fight my own cases without relying on a lawyer (I have had my bad experiences of lawyers selling me out!)
I am based in Gurgaon and have attended saket, rohiini courts apart form delhi high court. more  
Are you a lawyer and if so are you based in Delhi? more  
looks like the images can not be pasted here more  
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