Consumer protection

Rs. 875/- paid to Amazon.pay for Airtel postpaid bill on 08th sept.2019 has not been credited by Biller resulting in default requiring another payment if Rs.875/- ??
Amazon need to compensate this undoubting customer if Airtel mobile services. more  

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Sir Once you contact amazon customer care helpline and discuss the complete issue with them and after discussing wait for an answer .In case of a positive answer you will be getting your money back . In case they do not respond in a positive manner then file petition in nearest district consumer forum by clearly stating all the facts of the case .
And there is also an alternative way to file the complaint i.e; To file a complaint in NCH (NATIONAL CONSUMER HELPLINE )app or through NCH helpline .
For this first you send a email stating your case to customer care of amazon which serves as a proof after 10 days you will be elgible to file a complaint with NCH
In case you do not know the email of customer care of amazon then kindly contact NCH helpline so that they will also provide you the email.
But if you file a complaint with NCH helpline or Application you can claim only the lost money but not the compensation. more  
as a law student remember to use alternative remedies first before filing a case in district forum. remember judicial body's time is precious. write to airtel and amazon explaining them what has happened and wait for their reply first. target is airtel waives off the late payment charges and amazon returns your money or credits it to the biller. more  
File a case in the district consumer forum with all receipts and correspondence, and claim cost of Rs 10,000/- and compesation of Rs 5,000/-.This is the best way to twist their tail. more  
Sent a Mail to Amezon with details at: cs. reply@amezon.in more  
Why cannot you pay directly from your bank account to avoid such eventuality? more  
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