IndiGo 0 000
3.30 / 5 82 Reviews
New Delhi
fairly good air craft only money minded
If things go in the normal course, it is good. If something goes here and there, Indigo's Internal Grievance Redressal Mechanism is not at all customer friendly. Inspite of my requesting to provide me a copy of IGRM, they have not provided me with the same. Their attitude is very much rigid. Suggestions, they don't welcome. And only they are right. They are not ready at all to consider the other side's version. Having no alternative, I am now going to Consumer Court to get my issue resolved.

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Ease My trip customer care number // ☎️.7482054733 // ☎️9547064828 ...
Debris behavior of Indigo staff in HYD airport and a pregnant lady forced to follow the long queue, resulting in "flight miss" even we had web-check in and on time arrived into Airport Hyderabad

However, it was only due to Indigo staff ignorance but passengers have to bear the additional cost of go and fro and airfare charges +same for the next day.

I called customer care and talk to the service desk but all in vain, they per imposing everything on us which is really exasperating and irresponsible behavior.

I was feeling very helpless and furious just because as Indigo staff spoiled our trip home with the medical condition of my pregnant wife. I also suffered a lot with my family who came along to pick up us on Airport from remote location Himachal.

Still not able to understand where should I raise my voice and to I should blame for this incident.
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