Indigo Airlines

Have been flying them from their very first year and watching as they are dropping standards at an increasing pace, specifically after the IPO

3.46 / 5 39 Reviews

Gurugram

Gurugram, Haryana, India

Rate this entity

Peeyoosh Agrawal

On time take off and landing and about perfect customer service. Flew a number of times and never faced any issue so far.

Jan 26

Sibasish Mishra

They didn't allow me to.board the flight even though I was there some 45 minutes before the takeoff and also the gate close time was not mwntiomed in the boarding pass!! They only refunded 50% govt.-mandated boarding pass amount.

Aug 18

Ravindranath Kamath

Ok service some time good.

Mar 4

Harish Patel

Mar 3

Vinod Kataria

over all service is non cooperative

Jan 16

...

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Debris behavior of Indigo staff in HYD airport and a pregnant lady forced to follow the long queue, resulting in "flight miss" even we had web-check in and on time arrived into Airport Hyderabad

However, it was only due to Indigo staff ignorance but passengers have to bear the additional cost of go and fro and airfare charges +same for the next day.

I called customer care and talk to the service desk but all in vain, they per imposing everything on us which is really exasperating and irresponsible behavior.

I was feeling very helpless and furious just because as Indigo staff spoiled our trip home with the medical condition of my pregnant wife. I also suffered a lot with my family who came along to pick up us on Airport from remote location Himachal.

Still not able to understand where should I raise my voice and to I should blame for this incident.

1.00 / 5 1 Reviews

Malaysian Township, Kukatpally, Hyderabad

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