Indigo Airlines

Have been flying them from their very first year and watching as they are dropping standards at an increasing pace, specifically after the IPO

3.46 / 5 39 Reviews

Gurugram

Gurugram, Haryana, India

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Gopabandhu Mohapatra

It is good, but when a passenger comes to the airport before two hours of the flight and the journey takes more than two hours, do you not think, there is a need for providing food or tiffin ????

Jan 14

S K Virmani

The seats are uncomfortable and then charging fee for the allocation of seats to a group of two or more passengers seems to be unethical. Asking for a glass of water itself feels you awkward.

Jan 14

HARISH LOHIA

Standard maintained even in International flight is too low. It spoils our country image as well as for longer journey passengers feel uncomfortable. Lot of hidden charges are there, which goes unnoticed. If one calculate it is more costlier then other Airline. In future we would prefer Air India or Jet Airways.

Jan 14

Praveen Kumar

I think, and experience, that after the departure of the earlier CEO, Indigo has improved its attitude towards passengers and is very helpful. Especially towards senior citizens. Hats off to Indigo.

Jan 14

Daljit Singh

Not customer friendly at all. The standards have deteriorated and the staff shows arrogant tendencies.

Jan 14

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Debris behavior of Indigo staff in HYD airport and a pregnant lady forced to follow the long queue, resulting in "flight miss" even we had web-check in and on time arrived into Airport Hyderabad

However, it was only due to Indigo staff ignorance but passengers have to bear the additional cost of go and fro and airfare charges +same for the next day.

I called customer care and talk to the service desk but all in vain, they per imposing everything on us which is really exasperating and irresponsible behavior.

I was feeling very helpless and furious just because as Indigo staff spoiled our trip home with the medical condition of my pregnant wife. I also suffered a lot with my family who came along to pick up us on Airport from remote location Himachal.

Still not able to understand where should I raise my voice and to I should blame for this incident.

1.00 / 5 1 Reviews

Malaysian Township, Kukatpally, Hyderabad

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