Indigo Airlines 0 000
Have been flying them from their very first year and watching as they are dropping standards at an increasing pace, specifically after the IPO
3.46 / 5 39 Reviews
Gurugram, Haryana, India
It is good, but when a passenger comes to the airport before two hours of the flight and the journey takes more than two hours, do you not think, there is a need for providing food or tiffin ????
The seats are uncomfortable and then charging fee for the allocation of seats to a group of two or more passengers seems to be unethical. Asking for a glass of water itself feels you awkward.
Standard maintained even in International flight is too low. It spoils our country image as well as for longer journey passengers feel uncomfortable. Lot of hidden charges are there, which goes unnoticed. If one calculate it is more costlier then other Airline. In future we would prefer Air India or Jet Airways.
I think, and experience, that after the departure of the earlier CEO, Indigo has improved its attitude towards passengers and is very helpful. Especially towards senior citizens. Hats off to Indigo.
Not customer friendly at all. The standards have deteriorated and the staff shows arrogant tendencies.

Related Ratings

3.30 / 5 95 Reviews
New delhi, India
Domestic Airline
3.91 / 5 12 Reviews
IndiGo Airlines, Gurgaon, Haryana, India
2.17 / 5 7 Reviews
Kingfisher Airlines, New Delhi, Delhi, India
Very Bad experience
3.00 / 5 3 Reviews
RK Singapore
1.00 / 5 2 Reviews
Borivali, Mumbai, Maharashtra, India
Debris behavior of Indigo staff in HYD airport and a pregnant lady forced to follow the long queue, resulting in "flight miss" even we had web-check in and on time arrived into Airport Hyderabad

However, it was only due to Indigo staff ignorance but passengers have to bear the additional cost of go and fro and airfare charges +same for the next day.

I called customer care and talk to the service desk but all in vain, they per imposing everything on us which is really exasperating and irresponsible behavior.

I was feeling very helpless and furious just because as Indigo staff spoiled our trip home with the medical condition of my pregnant wife. I also suffered a lot with my family who came along to pick up us on Airport from remote location Himachal.

Still not able to understand where should I raise my voice and to I should blame for this incident.
1.00 / 5 1 Reviews
Malaysian Township, Kukatpally, Hyderabad
Share To
Enter your email and mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

All My Circles
Invite to
(Maximum 500 email ids allowed.)