Hathway Broadband

I was using Hathway internet at our residence at Goregaon. I had taken quarterly subscription for the same. When we shifted to Thane, I had given request to disconituation for the same and requested them to pay me balance amount as well as Router deposit amount of Rs. 1000/- paid by me. They instructed me to return their mode as well as other necessary things to their nearest branch which is Dalamal Tower for me. I had submitted everything and taken GRN from them. I had called their call centre and given the GRN no. to them. They said within 90 days you will receive your refund. But now almost 6 months have passed I have not received my refund from them. whenever inquiring with their call centre they are giving me new request no. and said we will proceed your request. When I enquired with Dalalmal tower office they are saying they have not received my goods means the employees working under that roof is not trustworthy or company is not trustworthy.

GTPL Hathway (Old name as Gujarat Telelink Pvt. Ltd.)

Speed never improves despite shifting to higher speed Plan.

This provider from Delhi provides services of Cable TV and Internet Broadband services in our NCR ( Ghaziabad ) area , having it`s head office in Mumbai .

YOU Broadband claims to be a category ‘A’ ISP and India’s first ISO accredited broadband service provider. It's other claims are that it is One of the leading independent ISPs in India and that they offer high speed Internet and voice services As a part of its growth plans, YOU is rapidly expanding its presence in other cities across the country.

dear customer

we are providing all dth sales and service at your door step

same day activation
tata sky
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hathway

we are dealing airtel postpaid corporate cug sims and broadband new connection postpaid datacards also provided
call:9642893399

They offer Cable Tv and Internet services in Chembur area.

I have subscribed for 3 months from Hathway broadband bangalore. I have used internet only two weeks. Unfortunately, I shifted my house to other location. So i requested to shift the connection, the connection guy said "no connection in this area" to Hathway, but upstair tanent and neighbours using hathway only. He hasnt come and check but given the wrong report. I asked atleast to refund 2 months amount (Rs.2600). After that i informed to customer care, they directed me to terminate the connection. I have handed over the modem also. Within 15 days you will get the refund for 2 months, they said. But still i havent get the refund amount and also not giving connection. Each day i calling customer care and asking about the refund but there is no benefit. Each time they also creating a high priority service request id to the billing department but i didnt get any feedback or resolution related to this. Below are the details :

Name : Saravanakumar G
Registered Mob No : 7598532330
Registered email : sathyakasc@gmail.com
Acc No :1113266934

I raised complaint on 18th, 21th, 27th july 2016, 3rd 5th 20th on Aug 2016 to give connection/refund but i didnt get both the refund/connection. This is happened for most of the hathway customer who shifted the house. Please kindly help to get the refund.

Hathway broadband is pathetic. We complain & the call center responses are OK, but rectification of the issues takes... t i m e. Guys dont respond for days. Waste of money with this guys

Hathway’s mission is to provide an incomparable world class TV viewing & Broadband experience to every Indian customer.

Hathway is a cable broadband ISP and it claims to have the fastest speeds and the best service in Pune.