You Broadband

YOU Broadband claims to be a category ‘A’ ISP and India’s first ISO accredited broadband service provider. It's other claims are that it is One of the leading independent ISPs in India and that they offer high speed Internet and voice services As a part of its growth plans, YOU is rapidly expanding its presence in other cities across the country.

1.67 / 5 3 Reviews

YOU Broadband India Pvt. Ltd. 107 Zenith Complex, Tanajiwadi Road, Opp Kris

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Dhaval Mehta

The speed is never up to mark and many times it is under maintaince . The call Center is not easily connected , it takes about 15 mins or no show. The people taking complain never send sms notification about complaint registration and it is never solved within one time. We have to remind them twice or thrice for the same through call Center which takes a lot time . And after paying everything in advance we feel helpless. But also in Surat there are no good isp , no option

Jul 8

Vijai Kumar

YOU-BB SERVICES AT MY LOCATION JODHPUR VILLAGE IN AHMEDABAD, UNDERGOES FREQUENT BREAKDOWN. IT IS QUITE FRUSTRATING WHEN THE INTERNET DISRUPTION COMES SUDDENLY WHEN YOU ARE WORKING ON IMPORTANT PROJECTS AND MAKING SOME ONLINE PAYMENTS. THEY THEMSELVES SEEM TO BE HAVING NO SELF DIAGNOSTIC S/W AND DEPEND 100 % ON THE COMPLAINT MADE BY THE CUSTOMER. CUSTOMER CARE IS BUSY MOST OF THE TIME FOR LONG. THEY DO NOT HAVE SYSTEM TO CALL BACK IF THE QUE IS LONG

Jul 6

Mansi P

YOU BROADBAND service in Pune is pathetically sub-standard. Frequent and unplanned disconnections are a daily affair. Their service is equally poor and inefficient. They should be penalized for such poor service.

Nov 30

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we are providing all dth sales and service at your door step

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I have subscribed for 3 months from Hathway broadband bangalore. I have used internet only two weeks. Unfortunately, I shifted my house to other location. So i requested to shift the connection, the connection guy said "no connection in this area" to Hathway, but upstair tanent and neighbours using hathway only. He hasnt come and check but given the wrong report. I asked atleast to refund 2 months amount (Rs.2600). After that i informed to customer care, they directed me to terminate the connection. I have handed over the modem also. Within 15 days you will get the refund for 2 months, they said. But still i havent get the refund amount and also not giving connection. Each day i calling customer care and asking about the refund but there is no benefit. Each time they also creating a high priority service request id to the billing department but i didnt get any feedback or resolution related to this. Below are the details :

Name : Saravanakumar G
Registered Mob No : 7598532330
Registered email : sathyakasc@gmail.com
Acc No :1113266934

I raised complaint on 18th, 21th, 27th july 2016, 3rd 5th 20th on Aug 2016 to give connection/refund but i didnt get both the refund/connection. This is happened for most of the hathway customer who shifted the house. Please kindly help to get the refund.

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