I have written off after second experience when it has reconfirmed that Airtel least bother about its network. I am just at a point either to surrender the mobile number as Airtel has desired or Port-out but to which Service Provider that I am yet to decide.
------- Edited on 2017-08-11 -------
Airtel has been unable to improve Network for the last four years. It claimed in near past that improvement has happened but that has not true. It confirmed installation of Booster device at our residence but that also did not happen.
It is yet to update its website for uploading Aadhaar Card details.
Good thing is it always acknowledge ones feedback/complaint.
------- Edited on 2018-07-02 -------
4G WiFi Internet connection with Router sold by Airtel to me has been a total waste of money. Network speed was very low with very poor connectivity. Airtel Customer Service did not help in improving the situation and just passed the time despite of my request for cancellation. Subsequently Airtel raised the bill for the period of no-action by its technical team. I refused to pay those bills for two months for no usage by me. Airtel did not agree to take its router back by refunding its cost paid by me.
While using iPad lots of ads and scheme come up . One such free Samsung 6 was awarded and money Rs250/- was to be transferred which wanted me to transfer the funds thro' mobile then I did transfer to 9989922422 and the funds were not realisable hence I moved to 9849110898 whereupon they realised the money and kept quiet without forwarding promised Samsung6
Internet Service provider. Trying to promote 4G, when even 2G & 3G services are pathetic, esp since 3 weeks, inspite of repeated complaints. Frequent disconnections in the middle of doing something serious like bank /credit card transactions.
Airtel Services is one of the service providers at a huge cost to consumer.They deduct and play with customers' balances as they please. They remain hidden and never come out for contact. If you try and contact also, the staff reply and behaviour are terribly bad. This is one company which lives on publicity and goes on deceiving the customer. One should never involve with them. You can never get any guidance from them, except taking away your money.