I have a AIRTEL Combo connection of voice and Broadband for da last about 12 years I find it gives excellent service of voice nd broadband, billing is prompt nd accurate, complaints though very rare are attended promptly. Their staff is courteous and prompt in resolving any issue nd extending due benefits. AIRTEL Broadband works very efficiently nd continuously without any interruption and at 8 to 9 mbps plan BB speed. AIRTEL has extended certain spl concessions by increasing BB quota nd speed, charges etc. while competing with others. I find AIRTEL the best service provider.
THE AIRTEL SERVICES ARE NEXT TO HORRIBLE. THEY SOUND VERY HIGH HANDED. THEY DISREGARD CUSTOMER COMPLAINTS & IF AT ALL ARE VERY CASUAL IN THEIR APPROACH. THEY COULD NOT CARE LESS. OUR LATEST COMPLAINT IS THAT ALL OUR AIRTEL NOS. 9810301339, 9810897841, 9818112289 & 9958568747 ARE NOT ABLE TO COMMUNICATE. THE CALLERS ARE UNABLE TO HEAR US WHEN THEY CALL US ON ANY OF THESE FOUR NOS. WE HAVE COMPLAINED TO AIRTEL BUT IN VAIN. SUCCESS HAS GONE INTO THEIR HEAD AND CUSTOMERS ARE ALWAYS TAKEN FOR GRANTED. R S BAJAJ
While using iPad lots of ads and scheme come up . One such free Samsung 6 was awarded and money Rs250/- was to be transferred which wanted me to transfer the funds thro' mobile then I did transfer to 9989922422 and the funds were not realisable hence I moved to 9849110898 whereupon they realised the money and kept quiet without forwarding promised Samsung6
Internet Service provider. Trying to promote 4G, when even 2G & 3G services are pathetic, esp since 3 weeks, inspite of repeated complaints. Frequent disconnections in the middle of doing something serious like bank /credit card transactions.
Airtel Services is one of the service providers at a huge cost to consumer.They deduct and play with customers' balances as they please. They remain hidden and never come out for contact. If you try and contact also, the staff reply and behaviour are terribly bad. This is one company which lives on publicity and goes on deceiving the customer. One should never involve with them. You can never get any guidance from them, except taking away your money.