Airtel service has always remained erratic in terms of price and quality of service. Anonymous, hidden and hiked charges selectively on customers for calls and SMSs have remained their hallmark. S. Narayanan
It is surprising that it is so difficult to log a complaint with any of the service providers these days. When you are able to do so, they after a certain time close the complaint without rectifying your defect or issue. And unfortunately inspite of so many service providers and TRAI, the customer has very limited choice. The whole process of portability is so cumbersome.
They have strange ways of making money. In mine area new packages came for broadband, which were cheaper and faster speed with more data. They never informed. When i requested to change they took undue long time to change my plan. Did not refund for the overcharge during the period they could not change the plan. Joi is setting them right.
While using iPad lots of ads and scheme come up . One such free Samsung 6 was awarded and money Rs250/- was to be transferred which wanted me to transfer the funds thro' mobile then I did transfer to 9989922422 and the funds were not realisable hence I moved to 9849110898 whereupon they realised the money and kept quiet without forwarding promised Samsung6
Internet Service provider. Trying to promote 4G, when even 2G & 3G services are pathetic, esp since 3 weeks, inspite of repeated complaints. Frequent disconnections in the middle of doing something serious like bank /credit card transactions.
Airtel Services is one of the service providers at a huge cost to consumer.They deduct and play with customers' balances as they please. They remain hidden and never come out for contact. If you try and contact also, the staff reply and behaviour are terribly bad. This is one company which lives on publicity and goes on deceiving the customer. One should never involve with them. You can never get any guidance from them, except taking away your money.