Railway Cancellation

I had planned a holiday with my family and relations to Kerala from 26th to 29th.March.The same had to be cancelled because of the current situation. Since our tickets were by train I cancelled the tickets about a week ago and naturally had to pay the cancellation charges. Subsequently all the train services were cancelled and the Railways had notified that there will be no cancellation charges. When I approached the IRCTC in this regard they told me that since the tickets were cancelled prior to the cancellation of trains I am liable bear the cancellation charges. I thought this was a little unfair on the passengers. more  

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The railway authorities are right as they go by the book. Please file an appeal and seek redressal.

On Thursday, 26 March, 2020, 07:28:44 pm IST, Krishnan Venkatachalam <support@localcirclesmail.com> wrote: more  
As per latest message from RAILWAYS  full refund is permitted.B.Ramamurthy 

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On Sat, 28 Mar 2020 at 23:45, B.Ramamurthy<ramamurthy_b2004@yahoo.co.in> wrote: As per press reports there will not be any waiver of Cancellation fee even though the Cancellation is due to stoppage of all trains. The decision is due to an extraordinary  situation caused by NATURE. The Railways have given extension of time to get the refund.. I have also cancelled  the tickets incurred loss of Rs.1500/-. Let it go to the welfare. This is my personal opinion.Regards B.RAMAMURTHY 

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On Thu, 26 Mar 2020 at 19:37, Krishnan Venkatachalam<support@localcirclesmail.com> wrote: more  
As per press reports there will not be any waiver of Cancellation fee even though the Cancellation is due to stoppage of all trains. The decision is due to an extraordinary  situation caused by NATURE. The Railways have given extension of time to get the refund.. I have also cancelled  the tickets incurred loss of Rs.1500/-. Let it go to the welfare. This is my personal opinion.Regards B.RAMAMURTHY 

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On Thu, 26 Mar 2020 at 19:37, Krishnan Venkatachalam<support@localcirclesmail.com> wrote: more  
As you had cancelled before the govt lockdown IRCTC is correct in this case. more  
SUCH RULINGS ARE VERY COMMON FOR MOST OF THE GOVERNMENT ESTABLISHMENTS AND IT IS ANNOYING THAT THE MOTIVE CANNOT BE JUST MONEY MAKING EVEN AT THIS DISTRESS HOUR. RAILWAY MINISTRY HAS TO LOOK INTO THIS. more  
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