Make Railways Better

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Founder: Ministry Of Railways

Founded by Ministry of Railways and with over 150,000 citizens, this circle enables every Indian to give inputs, share experiences and directly participate in Making Indian Railways Better. Your inputs in various areas ranging from improvement in station amenities to safety and from cleaner trains to timeliness are all reviewed and incorporated as feasible. With 60% of Rail Budget 2015 and 2016 derived from this circle, Indian Railways is 100% committed to becoming more Citizen Oriented by the day.

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Compentation on Cancellation of Trains - Contempt of Customer Rights
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Train No. 12987 of 07/01/2020 has been cancelled due to unavoidable circumstances...

By Avijit Kumar Roy

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Viewed by 2452
SHOULDERING OF RESPONSIBILITY
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problem of cleanliness is not due to contract policy.problem is due to that no person wants to shoulder this responsibility of cleaning. TTE AND COACH ATTENDANTS ARE 2 PERSON , WHOME PASSANGER...

By Satyapal Singh

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Viewed by 2170
Cleanliness of coaches
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Railways spend a lot of funds to keep coaches clean. They have contracted the job. Unfortunately there is no one to check. I have travelled in rajdhani express many times. They hardly wipe and clea...

By Shankar Kulathu

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Viewed by 1828
Non supply of food by eCatering service of IRCTC.
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The IRCTC seems to be least concerned about the needs and aspirations of the customers. I happened to travel by the train number 18420 on 07 December 2019 from Darbhanga to Balasore. There is no pa...

By Indra Mohan Jha

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Viewed by 2430
Tdr refund always delayed
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Railways has brought in tdr facility. They say once tdr filed payment will be credited with in 90 days. When payment doesn't come u write to irctc they say concerned railway has not made the pay or...

By Shankar Kulathu

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Viewed by 2578
Side bearths in 2nd AC and 3rd AC compartments.
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I have travelled in side bearths (both upper and lower ) in both second AC and third AC compartments.I dont find any difference in comforts offered in both these cases.Same length , width and posit...

By Prabhakaran Nair

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Viewed by 3374
PROBLEMS, PASSANGERS FACE IN 21 ST CENTURY.
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I TRAVELLED FROM PASCHIM EXPRESS FROM MATHURA JN TO BANDRA TERMINUS ON 2ND DEC 2019. TRAIN IS ALWAYS ON TIME.BUT THE PROBLEM, WHICH EVERY PASSANGER FACES IN TRAVELLING IS WAITING LIST PASSANGERS.W...

By Satyapal Singh

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Viewed by 2982
TRAIN FACILITIES & BOOKING
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TRAIN NO 20654 DATED 30 NOV 2019 We traveled by this train Belgaum Bangalore Express from Hubli to Bangalore. This is a new train and it looks more spacious and clean. A/c was working fine an...

By ANIRUDH BG

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Viewed by 3172
DORMITORY ACCOMMODATION FOR WOMEN ALSO IN RAILWAY JUNCTION SPRUCED UP :
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This is good with the trend to treat all genders equaly as there are increasing women who have to travel individually for various reasons . Particularly Sports competitions , Competitive exams , in...

By Jayakumar Daniel

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Viewed by 3862
DON'T PUNISH US FOR BOOKING TICKETS ONLINE.
Petition

WHY ARE PASSENGERS PUNISHED FOR BOOKING TICKETS ONLINE? The govt wants us to go CashLess. But when we book tickets on the IRCTC website, we are required to pay a PUNITIVE 'Convenience F...

By VK Sharma

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Viewed by 3752

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