Cleanliness of coaches
Railways should find a way to keep check on them more
Indians are most dirtiest & undisciplined peoples in the world. I saw north Indians who kept the tissue on Last Floor of Eiffel tower in Paris , Caught in Camera & get fined heavily. they do not prefered to get into Q for boarding. see in domestic & international air ports of India & Major Indians Travels to India by another airlines. although their seat is fixed they will try to enter into middle in Q , Get insulted by foreign Crews . They ,makes the Clean Airplane Dirty during travel. These are the scenarios.
Indians are well known to spoil any good system, whether it is trafic , Q for tickets , boarding ,
The peoples should change their attitude first & then Blame govt. & service Providers. more
Railways should provide mobile number for online complaints by passengers. The mobile number may be displayed above the wash basin (outside toilets) on both ends of each coach. Passenger should be given option to make online complaint during their journey. As soon as the passenger dials the mobile number, the system should provide the format for filling information such as PNR, complaint description; date and time should be picked up by the system. An acknowledgement no. must be provided on mobile of the passenger..... Alternately, Railways should provide an App for making online complaint. The App name must be provided on the ticket for downloading it....."
I hope it has reached to IRCTC/Railways authorities..... more