BSNL - Chennai

Airtel Broadband internet service is fast, trouble free and good quality. The Airtel Landline is of great boon to the customer , no noise, and excellent clarity.

I HAVE A BSNL BB CONNECTION AND I AM FAIRLY SATISFIED WITH THE SERVICES. I DO HAVE A DECENT LIAISON WITH MY LOCAL TELEPHONE EXCHANGE ( LUZ,, MYLAPORE) AND HAVE FACED VERY FEW MAJOR ISSUES. HOWEVER, THE NET SPEED FLUCTUATES SOMETIMES AND THE LOCAL EXCHANGE PEOPLE HAD ADVISED ME TO OPT FOR OPTICAL FIBRE CABLE BUT, I AM NOT ABLE TO GO FOR THE SAME SINCE, WE DO NOT HAVE A MINIMUM OF FIVE SUBSCRIBERS IN OUR BUILDING. I DO NOT KNOW HOW WE WILL BE ABLE TO RESOLVE THE ISSUE...!!...

Now I a using Airtel broadband with landline. It is pretty fast and upto their spec. Added advantage over other private ISP, is that we get airtel landline and it is free airtel to airtel mobile or landline. I face no major problem so far, and I am using this for past 12 months.

UTILISING MTS FOR THE FEW YEARS(MBLAZE WIFI). THE SPEED IS HIGHLY INCONSISTANT. USING THE SAME WITH WINDOWS 7 OPERATING SYSTEM FROM THE DAY ONE OF COMMISSIONING. UNABLE TO LOG IN. THE CUSTOMER CARE SUDDENLY CLAIMS THE SYSTEM IS INCOMPATIBLE FOR LOG IN. WHEN I QUERIED ABOUT IT THERE IS NO PROPER RESPONSE.RATHER THEY HAVE INFORMED IN ADVANCE REGARD COMPATABILTY OF SYTEM REQUIREMENT NECESSARY.
.AS FOR SERVICE, EXPERIENCED A HORRIBLE TREATMENT. DOGGLE WAS GIVEN FOR SERVICE DURING MAY END IN 2016.. NEITHER THEIR CUSTOMER CARE RESPONDED PROPERLY ON THE STATUS. THEIR AMBIT ROAD SHOW ROOM IS KIND ENOUGH TO ENSURE NOT TO RESPOND TO ANY NO OF CALLS. EVEN AFTER A YEAR I AM YET HAVE THE SAME. FINALLY ENSURED TO GET IT DEACTIVATED.
WHEN I APPROACHED THEM TO HELP ME TO CARRY FORWARD THE BALANCE DATA VALUE TO THE NEW CONNECTION THEY HAVE BLUNTLY REFUSED FOR THE SAME. THIS THE STATUS OF MTS.
BECAUSING USING WIFI NEVER PREFERED DATA CARD FOR MOBILE. ON AN EXTREAME EMERGENCY HAD DATACARD ACTIVATION FROM AIRTEL
ON HOURLY BASIS. UNFORTUNATELY THROUGH OUT THE TIME PERID RECEVED NO RESPNSE ..
GOING BY VARIOUS EXPERIENCES, IN GENERAL THE SERVICE ARE TO IMPROVE ON LARGER SCALE
UNFORTUNATELY SERVICE PROVIDERS ARE FROM THE INFLUENCIAL CATAGORY . HENCE THEY ARE SURE ANY LACUNA IN CUSTOMER SERVICE
WILL NO WAY AFFECT THEIR BUSINESS. OUR BAD LUCK IS GOVT LACS COURAGE TO QUESTION THEM TO ENSURE PROPE SEVICE TO THE CUSTOMER--VGK

ACT is pretty good most of the time, and their charges are reasonable. Their infrastructure is terrible, as we witnessed during and after the December 2016 storm, and their customer service is inadequate in terms of round the clock availability.Two years ago they had assured me of 24-hour assistance. They still don't have it;as a matter of fact, they have just this week, I think, extended their accessibility hours from 7:30 am to 11:30 pm,otherwise it was just 9:00 am to 5:00 pm, and too bad if your connectivity disappeared at 5:01 pm. Still, their uptime (other than the total lack after storms) ratios and speed are excellent.