At The back gate (okalipuram side), a new building has been constructed for issuing tickets and there is a toilet as well. Let us hope that the available space is not filled with eateries and other shops. There are automated machines for train and platform tickets. But, a smart card is needed to purchase these. Instead, they could have an option for credit/debit card or cash. There are two parking lots, one basement and other on the ground. The basement does not have a separate exit gate. This is dangerous. Vehicles are parked in and around the entry and exit gates of the station, causing a lot of inconveience. only 90 secs loading/unloading should be allowed. The same parking issue is there in the Majestic side as well. Minibuses could be run from the Okalipuram side to the Majestic, Mysore bus terminal, Yeshwantpur stations.