Manthan Cable Service operated in Salt Lake City Kolkata through DD Vision

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The cable TV service is provided by Manthan Through DD Vision in the Salt Lake Sector III area. There is no other cable service in this locality. Other localities in the Salt Lake City itself have other cable operators.
2.00 / 5 2 Reviews
Fourth Avenue
Kolkata
FD 35, Sector III, Salt Lake, Kolkata-700106
2.002
2.00
No cable TV service since October 2014 in my residence.
M/S DD Vision (FD 35, Sector III, Salt Lake, Kolkata-700106, Prop. Shri Dilip Kr. Das Contact Person: Shri. Dibyendu Das: (9874342014) representing Manthan Broadband service refuses to furnish “Terms & Conditions of the Service”.
I wish to know two following issues:

1. If my stand of insisting “terms & conditions” for the cable service is justified.

If yes, as to how to make them comply.

2. If disabling of cable service by DD vision is justified.

If yes, I need to pay the service charges without their complying with terms & conditions” for the cable service.
If no, how to make them restore cable service.

Till these issues are resolved I will not be able to view any TV programme in my residence.

------- Edited on 2016-03-28 -------

My problem since October 2014 still remains unresolved. A letter No. 2/44/2015-DAS (Part-1) dated 04 February 2016 from Ministry of Information and Broadcasting, New Delhi to The District Magistrate Alipore, Kolkata-700 027 to act on the complaint remains unacted till date. How long one has to wait for resolution of the problem. These are the precise reasons why people lose faith in the functioning of the government. The government is unable to act swiftly to restore the confidence of the people.

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ADDRESS : 
VELOCITY ORGANIZATION
NAM COMPLEX, BLOCK M,
5TH FLOOR, ROOM NO 505,
NEW ALIPORE, KOLKATA-53
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Karnika
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Like these people those who are working after asking they says just do what they say either it wrong or right we are getting huge money in the name of NGO that shit party hard nd enjoy what we want more they says I research in this I found this result about them im just trying to find out how many companies are their if only one person in this then in India how many just see
we are nt getting 8,000 in month in job but one person part of them collect fund in check Rs 10,000 people give in the name of Help Age India in bank checks + pan no also thinking it true truely mostly Old people nd Big Businessman,Manager etc in the name of their father or mother thinking it will help poor people I think commission fr this agent is 50% and half eat company what is left fr Help age India NGO God knows

 This also is registered to Cheat in naukri.com as THE VELOCITY GROUP (velocityhr1@gmail.com, 2nd floor,pradnya empire, deep bungalow chowk, model colony, PUNE, Maharashtra - 411016) Head Office
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