मेदांता मेडिसिटी गुडगाँव , विश्वविख्यात डॉ नरेश त्रेहन की हकीकत ,हैरान करने वाला वाकया .....
In response to the write-up by Nandini Sinha on Medanta, Col RK Rahul has the following to say. It's his personal experience :

बहुत अच्छा article लिखा नंदिनी जी आपने। बड़े- बड़े नामी hospitals का तो बुरा हाल है। मैं February 2015 में गुडगाँव के एक बहुत बड़े multi speciality हॉस्पिटल "MEDANTA-The Medicity" में अपनी Heart problem को लेकर Dr.Naresh Trehan से मिला। Rs.800/- उनकी consultation fees जमा की। Dr. Trehan ने मेरे Lucknow के records और पुरानी reports देख कर कहा कि आपके 3 valve ख़राब हैं। इन्हें replace करना होगा।खर्चा बताया 7.5 लाख रुपये। मेरा 2D echo test भी किया गया और तब भी यही बताया गया। Medanta के ही एक और Director हैं Dr. Kasliwaal. हम लोग उनसे लखनऊ के एक उनके परिचित के reference से मिले। तब Dr Kasliwal ने Dr. Trehan से बात करी और हमको 5.75 लाख जमा करने को कहा। हम लोगों ने जमा कर दिए और admit हो गए। check-ups start हो गए। 12 March की date दे दी गयी surgery की। 11 March की रात में जो लिस्ट release की गयी, उसमें मेरा नाम नहीं था। अगली सुबह जब drs round पर आये तो पता चला कि आपके urine में infection है, उसका treatment होगा तब surgery होगी। treatment में सुबह-शाम antibiotic injections लगने थे। 6 दिन का course था। Medanta का room 8000/- per day का था। हम लोगों ने discharge ले लिया और बाहर guest house में रहकर treatment लेने लगे। 5 दिन बाद मेरे एक Delhi के मित्र ने कहा कि एक बार cross check के लिए कहीं और भी echo करा लो। हम लोग Delhi के National Heart Institute में गए और वहां 2D echo कराया 3000/- में। उन लोगों ने बताया कि आपका 01 valve खराब है। उसकी सर्जरी करके replace की cost बतायी 3.75 लाख। हम लोग बहुत confused हो गए क्योंकि Medanta में हमारा 5.75 जमा था। हम लोग Dr.Kasliwal से दोबारा मिले और उनको National Heart की echo report दिखाई। Namrata ji, believe me, Dr. Kasliwal सर पकड़ कर बैठे रहे, उनका पूरा staff करीब 8-9 लोग उस समय उनके चैम्बर में थे, Dr. करीब 30-40 सेकण्ड के pause के बाद बोले कि - "यार मैं तो Trehan से पहले दिन से कह रहा हूँ कि तेरा एक ही valve खराब है, लेकिन क्या करें, हम लोगों पर इतना pressure रहता है।" Namrata ji, I was shocked to hear this. उनका सारा staff उनकी और हमारी शकल देख रहा। उनके चेहरे पर शर्मिंदगी और मेरे चेहरे पर असंतोष के भाव थे। मैंने कहा dr साहब मैं आपके पास फलाँ व्यक्ति के reference से आया था। कम से कम आप उसी का सोच कर मेरे से ईमानदारी रखते। खैर, हम लोगों ने बाद में अपने पैसे वहां से वापस लिए तो 80000/- काट कर हमको पैसे वापस किये गए। 80000/- hospital ने अपने expenses के काट लिए, जो हमारी जाँचे हुई थी और 4 दिन हम लोग 8 star हॉस्पिटल में रहे थे। फाइनली, हमने अपनी surgery Fortis Escorts में कराई Dr. Z. S.Meherwal ने करी। इस प्रकार से बड़े hospitals मरीज़ को cheat करते हैं। यह मेरा अपना व्यक्तिगत अनुभव रहा जो कि अत्यन्त दुखदायी है। इतना बड़ा hospital, इतने बड़े नाम वाला डॉक्टर और ये हाल !!! शनिदेव उनका कल्याण करें!!! ये अस्पताल नहीं बूचडखाने हैं , सरकार की मिली भगती है इन्हें रिजर्व प्राइस पर जमीने देती है औऱ ये आरा मशीनों से आम जनता को काटते है । (Forwarded as received) more  

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Nand Lal ji, this is a little shocker. In India we have an opinion that as Medical Torts are very tough in the Western countries and the US, such problems would not be there in those countries, even though the medical expense itself is very high! We sometimes read doctors/surgeons being penalised very heavily for medical negligence etc. Informing a patient with one defective valve of heart that his three valves need to be replaced is a clear case of defrauding and also medical negligence to the extant that the surgeon has not applied himself in assessing the patient's situation. more  
Thanks V. K Bhatia ji. more  
This culture is not only in India but ALL DEVELOPED COUNTRIES INCLUDING USA are facing.... more  
I want to blame only government and in turn we the people. How can a country of 1.25 billion can have so poor health infrastructure developed by govt in last 70 years. But i am sure of late since Dr Manmohan Singh's Govt there has been increase in public spending on opening new govt hospitals. More and more AIIMS are opening in all states.
yest state govts should also open new hospitals . At the same time the old local govt hospitals should also be strengthened and improved. more  
I appreciate Har Dayal ji and M F ji for posting their comments on this topic. The more such experiences are shared, the more the unprofessional and business attitude of these 5 star hospitals is exposed. My own bitter experience, shared on this Local Circles earlier is also similar. I had a vertigo suddenly and my sons got scared and took me to Fortis, NOIDA. A doctor can easily identify a vertigo of a spondylitis and vertigo due to some other cause. But the doctors admitted me, tested me for ECG, Color Dopler, and EEG before telling me that my case was of a simple spondylitis and charging me 40 K way back about 20 years ago. The charges of a physiotherapist were additional. Is it not the duty of a physician to first check for spondylitis for vertigo and then go up the ladder to identify the problem if the problem does not pertain to the spinal column? But that would have made them poorer by several thousands as I would have been discharged with a charge of a thousand or two!!
All members should share their experiences to caution others and also to take precautionary measures. more  
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