Train our Civil Servants to Protect Consumer Rights, Mr Chief Minister
With over 4.4 crore pending cases, quest for justice consumes a life-time. Consumer Commissions, set up to provide speedy justice to consumers, are no better with over 6.3 lakh cases pending in consumer commissions across country!
Barely 10% cases are decided within the mandated period of 90 days!
We have a progressive Consumer Protection Act, 2019, but, regretfully, level of consumer awareness is still very low in all segments of society. Our markets have undergone drastic transformation during last few years, rendering consumer vulnerable to new forms of unfair trade and unethical business practices.
Civil servants have the onerous responsibility of proactively safeguarding and promoting consumer rights of large number of people. There are number of clauses in CP Act, 2019, assigning specific roles to District Collector and others. It is necessary to sensitise them about the responsibilities assigned to them for promotion and protection of consumer rights in the Act, so that they can actually make the difference, that they are expected to make.
There is urgent need to introduce special training programmes for civil servants like ‘Role and Responsibilities of District Collectors under CPA, 2019’, ‘Role and Responsibilities of Civil Servants under CPA, 2019’ etc.
(Source: Consumers India) more
Barely 10% cases are decided within the mandated period of 90 days!
We have a progressive Consumer Protection Act, 2019, but, regretfully, level of consumer awareness is still very low in all segments of society. Our markets have undergone drastic transformation during last few years, rendering consumer vulnerable to new forms of unfair trade and unethical business practices.
Civil servants have the onerous responsibility of proactively safeguarding and promoting consumer rights of large number of people. There are number of clauses in CP Act, 2019, assigning specific roles to District Collector and others. It is necessary to sensitise them about the responsibilities assigned to them for promotion and protection of consumer rights in the Act, so that they can actually make the difference, that they are expected to make.
There is urgent need to introduce special training programmes for civil servants like ‘Role and Responsibilities of District Collectors under CPA, 2019’, ‘Role and Responsibilities of Civil Servants under CPA, 2019’ etc.
(Source: Consumers India) more
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Our Judiciary and Parliament do not have will to resolve this issue. Just like IAS, they can start a Competition in IJS (Indian Judicial Service) and pump in to more number of Judges so that backlog can be brought down. This will also reduce Clustering of Families in Judiciary. Also Hardcore Culprits and Hard Core Criminals must be given Capital Punishment only. more
Sep 04
Truly an alarming situation. No doubt, poor infrastructure and acute shortage of manpower at every work place put the system out of track that led to huge backlog. Govt. should initiate an immediate action. more
Aug 31
When in 2014, the Local Circles Manager had put out a questionnaire asking us to provide an answer to this problem, I had suggested that all retired judges should be brought forward on a contract basis and cases be brought to a conclusion but 8 long years have gone by and the court cases have gone to a staggering level. The CJI, one of the most un-corrupt men and an outstanding judge revealed in his last speech what a terrible ordeal it has been for him as his every movement was watched. He said everything is lost in our country, so you can imagine where justice will be for us commoners. Because of this, there are more people who commit crimes and know they can get away with it for it will take years before the case comes to court and for senior citizens it is a death knell as they know they may never see the end result. Local Circles you need to take this up on a PRIORITY! more
Aug 28
