There have been number of complaints in this circle regarding violation of MRP rules in respect of charging taxes (earlier VAT and now GST) on MRP whether it is MRP sale or discounted sale. There have also been various opinion suggesting taking up the complaints appropriately.
While the consumers might have been taking up their complaints and there may not have been encouraging responses from the concerned authorities, however as a consumer it is our utmost responsibility not to keep quiet on unfair business practices of the retailers. Any one unchecked incident of violation must be creating at least 20 more violators.
I just propose to volunteer as a consumer activist:
1. that let all the consumers who are feeling being deceived by the unfair business practices of the retailers may kindly raise their complaint by email to the respective retailer with a copy of the complaint to an email mrp.complaint@gmail.com The complaint should clearly seek refund of the excess amount so charged by the retailers. In case you get notice of such unfair business at the counter, I suggest not to argue with the counter boy and spoil your shopping enjoyment. Please ask softly the email id where you can submit your grievance.
2. The attachment to the complaint may include scanned copy of the invoice, scanned copy of the product tag with MRP, copy or photo of any advertisement/display indicating the discount sales.
3. The next mail may be sent as a reminder with an additional copy to the concerned State Controller of Legal Metrology.
4. Another reminders would always be preferable to give a very fair chance to the retailers indicating in absence of non-receipt of the excess amount so charged by adapting to unfair business practices, you will have no other option but to take up legal remedies at the risk and cost of the retailers.
All such email complaints just wont cost you in terms of the money but your valueable time spent on the issue could bring a respite to crores and crores of consumers as otherwise the menace of unprofessional business shall continue unabated. I am already in the process of exploring the possibility of filing a class action suit against the business retailers. Much would depend upon the support I shall be receiving from the members in terms of the complaints. Otherwise as a consumer I can always file an individual complaint in the District Consumer Forum or even succeed in getting refund from the retailers without approach to the consumer forum. I have already received refunds from few but the issue of such unprofessionalism shall continue to prevail and there is a need to check on it. While on above, I would be delighted to have inputs/advise from the learned communities more
While the consumers might have been taking up their complaints and there may not have been encouraging responses from the concerned authorities, however as a consumer it is our utmost responsibility not to keep quiet on unfair business practices of the retailers. Any one unchecked incident of violation must be creating at least 20 more violators.
I just propose to volunteer as a consumer activist:
1. that let all the consumers who are feeling being deceived by the unfair business practices of the retailers may kindly raise their complaint by email to the respective retailer with a copy of the complaint to an email mrp.complaint@gmail.com The complaint should clearly seek refund of the excess amount so charged by the retailers. In case you get notice of such unfair business at the counter, I suggest not to argue with the counter boy and spoil your shopping enjoyment. Please ask softly the email id where you can submit your grievance.
2. The attachment to the complaint may include scanned copy of the invoice, scanned copy of the product tag with MRP, copy or photo of any advertisement/display indicating the discount sales.
3. The next mail may be sent as a reminder with an additional copy to the concerned State Controller of Legal Metrology.
4. Another reminders would always be preferable to give a very fair chance to the retailers indicating in absence of non-receipt of the excess amount so charged by adapting to unfair business practices, you will have no other option but to take up legal remedies at the risk and cost of the retailers.
All such email complaints just wont cost you in terms of the money but your valueable time spent on the issue could bring a respite to crores and crores of consumers as otherwise the menace of unprofessional business shall continue unabated. I am already in the process of exploring the possibility of filing a class action suit against the business retailers. Much would depend upon the support I shall be receiving from the members in terms of the complaints. Otherwise as a consumer I can always file an individual complaint in the District Consumer Forum or even succeed in getting refund from the retailers without approach to the consumer forum. I have already received refunds from few but the issue of such unprofessionalism shall continue to prevail and there is a need to check on it. While on above, I would be delighted to have inputs/advise from the learned communities more
Viewed by 811
View all 9 comments Below 9 comments
[ ]( # ) [ ]( # )  [ ]( http://r.sigma-institute.website/mk/cl/f/e8HNuVSi-ZusMPTErXi2ywDMNqGXALhhknzvq6XDjqxLzqUK35r3QNv5WyxpsGZ8kxle_L99MoeRoFYLklDmRos9VtTjbChCmss6GXCH-NTa2E10tXY_31vA3isIg1rAN69O6jhOnKfCLBN_WvGFBgFHunTJBbNvnq2xudTB_szFMQDOMYLzBlAL7ymSUU00PnWuWQmQRDaTRVNDqTV204e99-i27MqTbDgeYY3NDJSc8KsvHZAuzfUbwK7stcdY1NSf7YkpVnRZ86oAJA55yh9XwNgp0zpFbtgeqvP4fQ--KAHfM9-LOwL7GUuEf9hMBFCmPC87NY5MZrCzL5ei0qQyATnfUcOa-kfWB_FarsA3L0jrDA )  [ ]( # ) COMPUTER FOR ONLINE CLASSES [ ]( # ) [ ]( http://r.sigma-institute.website/mk/cl/f/ehjXsZcTMcjFGdb2glCtDtlZrxlPnf1yI1m6c-Jn5OGXAozZJdcxG4mFrSpZcSf_oSxDeapvYqyG1fCEwYyHfyhcci9loYg6Rqih2TjJ_SLzK3UPAus6yfyPt5__wfVyOM5hjGs8SwFKJv81hH4-mIm46xcHrY8O0PRdd_IAwpazH4AZBnrS0PX5kCHHPtZy_VVTZLskXUv5gRDuzorV6dCiJxs13YjmAhT-fkkdV82N3XQ7SPjiWh9yv1aHQNbUoKFdGBVYqMh2ATKZwwg7fCSHxy8-X8DaS9hsE6rmNs9bb7QU4CWVQzMYuZj-wQ6ZHBOwqqfaXM6VcmSnrbKoftNYBKD2AA6D0qXgBo1mbgcPST-hJA ) [ ]( # )  For online classes we are providing a complete set of computer with UPS in following specifications: Monitor 15"; Camera & headphone CPU: 160 GB HDD, 2 GB RAM, Core 2 duo Keyboard, mouse UPS ( Electronic voltage stabilizer ) This complete set we offer pan India for Rs. 21000/- ( All inclusive ) One extra 160 GB Hard disk will be supplied free of cost within 5 years, if present becomes in sufficient. All carry "M.I.'s" 1 year warranty.    [ ]( # ) [ ]( http://r.sigma-institute.website/mk/cl/f/PajQvdzGDXHiy45ZRHd_zbPmZzo2HxCV3RaKgSeGLHh6-vuuKDpeCEM-FoZd8phfz4dYYJetNn0K4QcWeKwoouxNkvRmQjfOVvnhCJJILgUlV9jtYpVrbeJ4VCvq9f91kviSkbc9xgBOXy-VvDlWOeAznrasvadqDSLS2E-8K5SKppN8CfvOT0kCpwBzmCIb7oAJj0v3fnAvrfc_XW13s0W40Ad8Mvnsto62F3mCzo_VZanDELLrT66f-x6fZRODuFXyevJIiXDGStpE36leO15BUKNDG6VGlitktM701E0DLdVDwZCIBBAAZX-Ef3MA3PIWIJyMkS4ApFs2DrLHCwSnfROlYl8hY50kvabb8f3AWM4Qjw ) We understand the hardships...  Hardships of the parents, hardships of teachers, hardships of every such individual who is now compelled to work from home; be it student or the the professional now computer set is must. we decided to help all such people by providing the complete set including UPS to save your machine for longer life. In comparison to laptops desktop is robust & long lasting and also cheap & best ! For getting this deal, please click the button below:  [ Button ]( http://r.sigma-institute.website/mk/cl/f/CQqp1YIzG5_bTC9uqXsWt1fA1Wh3nDHZ7aPmD8aeAP7abQ4Ef3rkXyppVe88jvZbqjs9qlrhOXIX18ckfkgBpYV19H-UNth9648jgh6YkB0LVxmha9ayHwfF_vNm4v2a6GCFfGONXJbq3gkLqFzI07BESw4PKux15ZNlEKn3skPjSaesBzQPEpGoE3TFnY9_kiXvPiZ4RnEqYof06LA1qkxChtOTMjG7CIU_kdJiKUMRcxw3PuUQheS3PSdqUOROAcQbogF72_y56ft3ggFnQwopwBBIUzYqLnYVV0CysASlKnqTlSkuEpe8MXS6VmLZt51J4eeAEm2Qv7BvKOmsv79TpD9ADnTAL21TvjfHGnkkmep9uw ) [ ]( # ) [ ]( # )  SIGMA INSTITUTE Delhi Cell: 9899075161 [ ]( http://r.sigma-institute.website/mk/cl/f/N56NeEACGY2WwZ2Hma-8D7Mym9t-i4XPganHpsAV0kbS5RyuNCEJeIC-IOHOlwYUQ-HtIZ5e5ON40GgO6Fl-Z8m3iFvmykeznlPhpZddlZ6ka4NxYBno5SgTXCb46gj8hOsbg9zn5aV3yqpx2p3uXV9C4zLw2WnP5AX2bHqcNNl9hGKSc9sPWpRitjZ2J-BLWhWPVr6b6blrUsx794PMhP8BS0jQI1pDKm4R6YmCr64ouSApJEDMStbpmLrsybQJmKBdq8JVufkZ5tPsLfHBLJzCkcqMIWN-hUZvAdKcCkxSbGqINgaNgIlnogt5nu7MI-syZH73NpOibb1WX3o85RTZFAcZDg ) [ ]( http://r.sigma-institute.website/mk/cl/f/_YvWc8Y01yTXe1QGUCv_5wB4MHAGqfU3sfnr7AoeYEE-v_icfwJZh2VPw_JB2unFzUgKLL0U43JIieYqQOfWU-xYZsK6mafkCYLHzzNZg73gw53Qy3Wrf0o3oAbA-rNYsXEayFl_8FkuWFAg_2najy3AYYPFqMjc1jeHcaI64-eKgV8RGMgI-qTrWS9lMPOopWL_3kTkSCtTzOl5bK5U3PrToUuDalSOVocchrHDrOKFDiEPXeY5ZZl8TYYwCeaaJsdLK9M9bMQMeJFZGxsdOZIF9oazhyFhznEaOHcI-duQhbk1MFyvGjmybJeczVGC-V2m-ZKyGMOIea-_-dYkVqeubw ) [ ]( http://r.sigma-institute.website/mk/cl/f/yBVd_M_DIEmZELf_s2yuUTxCBm-zoUc4nERH8ty7v_OIm4vgzmmStDvCOkdWDTDwved32kMmeS42VV_MwRx9KvLz5B1bilIZPycICjVb0jKGhwvBl3XKmioI31qCioEAINuIvZB8fzw7u936_LmqzXev-f3PfKGsXR1J0OjSAH2yn47CsqeGzT0kT2UnFXPt7zzskviQfn40J5PH8bn0m0kXwq6VC-g_NxakdBEEbnKyJhd8dWhcW7I-v6yyNiRprhizfwrWJ5MLP3ZQrNoSBQPmE7yWoG9hxJkwZ0FeyWRG-iCpVpl7COvInSPa4SAeB0-Qjbd9PBcZ6z8z0X6pHCs ) [ ]( http://r.sigma-institute.website/mk/cl/f/76memZJLH3GtGaz4SY4Dy62oyysERl5XigxO8miGTKJL-S8NaHcAVvknqGe26H94nMCmFuiSDDpLa3a0C05bAg5vNlr7jG76OibM2ElEwxVZ44nWui1GnoEA3iJo2gR1HvIdX6ryvemrEdAT8JLD5-I06hQGk9ayAlGM2dLrQFlQ4vXqQ5w1PdBeTo25WOuHQQQVF3G_Sx6VRcv3WXK8n4oOsJJ50yxrgxx3oOT0c3Ua00dFsTBwc5KeKcDt1yYa10yfUGNdUNKcJ5UwgvJ_Tf9cEK60RmuaKjFYYBul0Bbgz1Nfx5w8iferS2EU8T1cJQ4Tcs0nlDdGIPxyBViFx9cBrSb86A9o2Fc3M5Y ) [ ]( http://r.sigma-institute.website/mk/cl/f/nbcpOCTTHdrlAp9JpAEHgFu5KYt15AEOeuWOxgChyW3Y01ltb-Ie-91yxuQc250DtkEKqx2AY7EwQFQ1JOttKQeyC3IgKjTROdxbJStmWbLLM5D--mBlC4JCiX9VxPwjvTGoB86wXpOS4KsfoTVY88pq6iz8FBEHhLFO3RJZITFNm7700sNW5t1fCit1FDPfleDSHj1fK52oX-MFmQZbPp6Mq1JC6zRx5z2X6IflNdaZc-KPKJU5QQKalBYALw3-E2_h2dzyQ9kLQKErtclUljVk4Gfz0CQov3pgryc4eN_3LrZIpqeCJSQuSSi8fsHDGlKz4OVqJJy3hs-s0MF12Wd7dKmHAQ ) [ ]( http://r.sigma-institute.website/mk/cl/f/-A2ifPteaGEzloY0Jw7aUNdLmpgmW_XAbAHERo9t0G6igNIdETsX_ITyAuWZ8x_q2E0IhVLtUQ7uY7Ckqwr05kmEySTDKhRFV4b_YbRoNcgsBbx7FKurkqVV3ao9SgEUSaV9AMTWq5nMMprlUis8lIyh3KarOJMpXtcEgg1iztd5F_sYT5INIGD4CIUB9_LW3FMKyncwlyxdE2P6Q1dCkFZd7suIgiA5NFK14X5o_Rr9qKkZqx_BiN9Rh9iX9bd_BLlAPTgGBQMEf74O31HbWkRjSgXKUPQt1ujkXoEbfYbHq-5AzCrOeC292hIPezg0PINj_E_5ZQ1NULXH5melslST01hVSu31-5w_x9QuLGKMdGKIFbLc76T_l_woYSPDzwY5yUoikY5Zl5YBLTE ) [ ]( http://r.sigma-institute.website/mk/cl/f/d7hj2QPeD0qz3y5hZzhp5C3HjrZ-JFqTepZsgiqjmtWqSyVkDmF5v7n1OfXlF1_YF8biGj8x4kS9PhyW3o1labPlhjo1DZnnRjfjD6PzgPgffmyv69huysXirVTKYUH-6CfbbSmOdktW7l75mykt0wwV5fr0Nw1sPd4LXEpj0q1b9jqiLIGZwZtiydpWOP8z8T8kels_mkX9ADTraaj74og23V8iSBAPxI15ot2GiopFHxbkvWBm41AyBKq6I6npov7KBMbWnbx2yTHfjQpSKhWFaUcsI3cFmW098ixe9cMbJtMR8n24hltrgScLUZDsQFbsybCxUeq1W3YG1u_c3mkWWFUzZi3fjd1SDb4K ) [ ]( http://r.sigma-institute.website/mk/cl/f/euCz50QPayhhBSdt0NqufTgrNq_EvHvv9Og4YLUnTqaIPweSpE6_xz8nvVM3XFoU1zLOSUIbeJ4s-Yzeaqp75QLSumojunKCDAMOU5IGWQpQrL-9n8I4Mpae2OczigKYA4R1XrRBs1QQpmQ-El4VSUevTNUJYPXNfU2_UFwePCHtaA1o8fjxX2y2fsNskt3jpl-_0D1QIM4dHgoMLKKxLG-6sbQr699OPRqksMlQlK1y4aQLl7hLjZLktLqzj88z4H52A23UhM2QzJOAiT2LS6ldlsM5tuyWiX8UUE23QWYwbKd_04R0wRdHknjapZGbE1JC3a3_kNNwFLUOySZiLZA6vncbWVkYO7UX )  [ ]( # )  You received this email because you are registered with Sigma Institute  [ Unsubscribe here ]( http://r.sigma-institute.website/mk/un/h0_HpaC2RdGd3CiRBNQO0Gj5qel91sx2Qyna_0vlvBixxrxNbJqAJJyFL292ric5RYHCnrR0yCyteS7pTkBR-CF_BRDTs-wAWUOCFkX8C2UOtLjvAQKcu39PgtcM3Y8XCGK6bF4zAudULWGgHhPptw4b676o7KmmJeJ-p1HPH-sBVz8fC_-xsf9UQIyJG_DHi3W45Ku3QPu8v8nd_YLT_hflBTo )  [ ]( # )  © 2020 Sigma Institute  more
Oct 31
It is almost 2 months now since implementation of GST and most of the retailers are charging GST over and above MRP but surprisingly, the concerned government authorities are silent over the issue despite several complaints from different corners of the country are pouring in every day. Will the finance ministry and the concerned authorities wake up now and come forward with detailed clarifications and instructions to stop the business communities' malpractices with warning for stern action against those found involved in duping the consumers? more
Aug 22
A well thought of initiative by Mr Virmani; it is based on the practice after introduction of GST. Sellers yet try as far as they can to charge GST without deducting the already included taxes in the product price. We as buyers need to draw their attention to it. In case of no-success, follow the procedure as suggested in Mr Virmani's post. Raising voices/tempers and getting into useless discussions will not help. "Play it cool" is the slogan; let the shock of hearing from consumer courts hit them. more
Aug 17
It is really pathetic that some business community people are adopting unfair business practices. Let government take serious view of the violation and refund should be issued to the consumers, who paid excess. more
Aug 17
