Price charged by online stores more than MRP

Are online stores like Amazon allowed to charge more than MRP on packaged goods?

I purchased ink to refill printer cartidge for which online store charged more than MRP mentioned on package.

If this practice is not allowed, whom should I approach to lodge a complaint against online store? Please guide. more  

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The bill should not be more than the MRP. However, packing and transportation can be charged extra. more  
Thanks for your reply. There is no mention of extra charges for packing or transportation in the bill from Amazon. more  
If you have bill and the product label, please file a consumer complaint in consumer forum. For assistance, call 1800-11-4000 or visit http://nationalconsumerhelpline.in/ to lodge an online complaint. more  
Thanks for your hints. I have bill and product box and I will arrange to lodge complaint as guided by you. more  
No one is allowed to charge price more than MRP. In fact MRP is a guiding figure. One can bargain and buy at lower price. Even if the prices have been increased neither the item can be sold at higher than MRP nor any sticker can be put on the packet. You can complain to the State Controller of Legal Metrology along with a copy of the invoice and photo of the packet showing MRP. Legal Metrology can only look into the violation and penalise without ensuring refund of extra money to the consumer. In that case it is advise first to take up complaint with Amazon seeking refund of the excess amount. I personally feel one could compromise on the refund of the excess amount but the steps should be to prosecute the company so as to restrict their unfair business practice. more  
Thanks Mr. S K Virmaniji. I will follow your advice to get refund of excess money as well as ask Amazon to confirm that they will take additional care not to charge extra to consumers in future. more  
Yes in cloths this happens . The manufacturer puts up an inflated Label

price [which is not M.R.P.]. With a very high margin for the trader some

times even up to 200 % margin alone . That is how the malls and shops

announce BUY ONE TAKE ONE FREE. UP TO 75 % DISCOUNT and so on.

THANKS TO THE CIRCLE AND THE POSTS I AM GETTING WIESR THESE

DAYS .THIS MESSAGE SHOULD GO TO THE YOUNG WORKING PEOPLE . more  
But these days many malls put their own price sticker on every item hiding original MRP more  
Return the cartridge to Amazon by mentioning the reason for return. Also, send a separate email to Amazon complaining about the overcharging. more  
I agree. more  
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