OVERCHARGING by PAYTM Mall MORE THEN MRP OF THE PRODUCT

I purchased of Monte Carlo Men wool sweater -Purple (Order ID : 7065135676) from PAYTM Mall on 14 Jan,2019.
MRP of the product displayed at PAYTM MALL was INR 3985 and sold me after 25 % discount at INR 2238/-.

I paid by credit card and PAYTM mall provided me cash back of Rs 2000/- on coupon which was provided to me during earlier purchase of IFB Washing machine ( Order Id- 6321690141).

When i received the item, i found that MRP is INR 1355 which was mentioned in price teg and found it is below the MRP.

During search again in PAYTM Mall i found that same item is selling at MRP INR 1355 and after 40 % discount it is available at INR 813 only.

It seems that PAYTM Mall has charged me the price much higher then the item MRP and its available discount. When i contact them number of times but every time they are refusing to refund excess amount and offering only Rs 97/- as refund (God knows how they come to this figure of 97) which is much below the price difference.

Please advice how to take back my money from PAYTM Mall more  

View all 12 comments Below 12 comments
I have nothing to do with PayTM but:
Price on Price Tag is NOT MRP - MRP is the price printed on the Packaging - in case you have NOT received the Packaging (Cardboard Box for a single sweater) there is no way of knowing what the MRP of the article is.
Most Sites have a "no questions asked" refund period - within that you can return the package - at most you'd be required to pay for the postage.
Once that period has elapsed, there's absolutely nothing you can do.
Please examine all items from eCommerce sites immediately on receipt, and log an issue within 48 hours for maximum effectiveness.
All the best ... more  
There are no free lunches. Every discount coupon is to entice customers and extract the money from somewhere else. The market price and the advertised price always vary, so does the quality of goods. more  
The solution is to file the complaint before Consumer Forum in case the retailer is refusing to refund the excess money. Please issue a notice to the retailer along with copies of supporting documents. more  
Write to PMO &approach consumer court more  
Write to PMO &approach consumer court more  
Post a Comment

Related Posts

    • Anti Consumer Govt Move

      Reports are saying Consumer Affairs Ministry is proposing to drop criminal charges against those committing repeat offences under the Legal Metrology Act, 2009, but increase the amount of fine to b...

      By Sarika Bansal
      /
    • Even Unilever believes in Fictitious MRP

      One keeps hearing that FMCG companies operate on low margin but its actually not the case. See this attached example. Unilever top Fmcg publishes MRP of 530 for surf front loading washing powder bu...

      By Garima Sharma
      /
    • Remdesevir Black-marketeering

      MRP and legal metrology teams, why are you inactive on this all important issue. Why are legal metrology inspectors not issuing warrants if any chemist or hospital is selling this medicine more tha...

      By Harsimran Kaur
      /
    • Profiteering on masks by school

      See attached mask with logo of a school. The Govt needs to issue an order that no mask like this can be sold at obnoxious prices by school or the maximum prices that can be charged on a mask with b...

      By Sarika Bansal
      /
    • Dual MRP violations

      Where are the legal metrology teams in India? See attached. Same mask MRP of 5000 and MRP of 12500 Open loot of Poor patient/consumer who doesnt know any better in times of COVID 19 . Sh...

      By Seema Shah
      /
    • Who is responsible for administering essential goods

      Look at attached, changing the color of mask to saffron and selling for 21 rupees as opposed to 10 rupees. Where are the essential goods enforcement people and mrp controllers.

      By Nirmala Chauhan
      /
    • Swiggy looting

      See attached how swiggy is charging above mrp for essentials. The Mrp of 500 gm Amul butter is Rs 235 (screenshot) @swiggy_in is selling it for Rs 285 + Rs 50 delivery fee + Rs 23 tax. ...

      By Sandhya Agarwal
      /
    • Shared this from Connected Consumers

      online platform like (shopon ) also selling sanitizer above govt. control price i.e. rs 50 for 100 m

      By Mohit Kataria
      /
    • Book Directors of Vishal Mega Mart under LM act

      My family charged for so many items above MRP. Will the Thane or central legal metrology controller book their directors under LM act and even Essential Commodities act. All evidence attached.

      By Shivani Khiste
      /
    • Essential commodity rule violation

      Has the new rule of selling sanitizer 200 ml for 100 rupees not implemented yet? This company khadi is selling 100 ml for 160 which means 200 ml for 320. Utter loot. I am sha...

      By Shivani Batra
      /
    • Shared this from Transforming India

      Every single person should vote on it and the test should also be added in essential commodities act so no one can loot people. LocalCircles u only did private path lab survey that I read in papers...

      By Sarita S
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)