ICICI Bank

ICICI bank has brought their service level to pathetic stage. In May month, I transferred funds to USA. They committed for a rate in writing. They waited for two days to tell me that signature is not matching. I sent document again and again confirm that rates will remain same as initially committed. They confirmed in writing. But day later they used daily bank rate and I was short of 1.1 L. They said sorry for the “miscommunication”, but they can’t reverse. After putting up a fight they reversed 98K. I was still short changed 12K. Now for another issue since morning I try their 800 number for another issue. After pressing so many buttons once you reach to “speak to Rep”, they make you hold for 5 min and then it gets disconnected. Other than complaining to each other in such forum, is there any actions we can take to teach lesson to such behavior and deficiency in services of banks? Seems like in a india we lower our expectations and ICICI kind of banks manages to even go lower. more  

View all 30 comments Below 30 comments
Complain with Banking Ombudsman, with details of transaction and communication confirming the rates, they are working more like a Sarkari Bank now. more  
It is advisable to send them a LEGAL NOTICE to pay the balance with interest. If NOT agreed, better to approach Consumer Court for Redressal. more  
You can claim the loss due to bank's negligence and if required, you can approach Banking Ombudsman. more  
Advisable also to Lodge complent with RBI - - Vigilance Dept and Ministry of Finanace. Both are effective BUT by mistake don't go to Bank Ombudusman. more  
You can lodge a complaint with the Banking Ombudsman of RBI more  
Post a Comment

Related Posts

    • Daikin AC service and parts cost exhorbidant

      I bought Daikin Inverter AC in 2017. Till last June it worked Fine. June 2019 it was not cooling enough. When complained Daikin service people serviced. It was OK for one week and again it was not ...

      By Veera Ragavan
      /
    • Covid 19 billing standard for treatment

      See attached covid 19 treatment bill of 9 lakhs plus for 12 days of hospitalisation in a private hospital in palghar Maharashtra. If the govt of india doesnt standardize rates for covid ...

      By Aditi Gupta
      /
    • Safety handling charges by e commerce companies

      E Commerce companies have started safety handling charges. This is essentially for using sanitizers,gloves and keeping ware houses clean. Ideally this is something that is expected. But in the name...

      By Rajay Kumar
      /
    • Disobeyance of justice of consumer Forum by Godrej

      I have raised a complaint against godrej appliances at District Consumer Forum ,Puri. I have won the case .But the Company has not yet provided the service, Compensession or litigation amount after...

      By SUNIL KUMAR SAHOO
      /
    • Misleading Advertisement by Unilever

      I request all of you to look at the attached picture and tell me how exactly can a sanitizer boost immunity. Thats the misleading claim by lifebuoy a brand of unilever If comp...

      By Seema Mehra
      /
    • SAmsung AC Service is not responding, and Samsung is not taking calls or helping

      Hi Friends, I am in very bad situation, I have brought Samsung AC on 16th May and they installed on 19th May 2020. The AC ran fine on 19th from 20th it is not working . When i raised a t...

      By Satya Chilukuri
      /
    • Warranty Extension due Covid 19

      I request the consumer affairs or home affairs department to pass an Order where all manufacturers are required to give two months extended grace warranty on all products and services where the per...

      By Sarita Ravichandran
      /
    • Regarding online service providers exa. Web based services.

      I am a regular subscriber of magicbricks, this company provides web based services in realty business last year i purchased their plan by paying around Rs 45000/- and my plan was supposed to end in...

      By Anonymous Circle member
      /
    • Cheating from Spice Jet

      Spice jet has cancelled my flight from Kolkata to Chennai , but did not refund my ticket amount. The credit shell balance is empty. I have tried to reach the customer service many times, but in v...

      By Anuvab Jana
      /
    • Flight Fares range and ceiling defined

      DGCA released new minimum and maximum fare structure for routes. For the next three months, No flight ticket in India will be less than Rs 2,000 and and can not be more than Rs 18,600. These figure...

      By Vinita Agrawal
      /
    • Refund rules for Air India cancelled flights

      Air India is not refunding the amounts paid for travel abroad in May but asking passengers to travel by 30th September 2020 or 31st March 2021 and pay the fare difference if any. Why sho...

      By Shantinath Jain
      /
Share
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)