Help for senior citizen

Hi All,
I live in UK and my mom lives in India.I bought a flat 4 years ago in Visakhapatnam.
Coming straight to the point is there is lack of security to my mother.Last year my father passed away and everyone in the apartment didnt allow the body to stay till i was present.Though i was hurt could'nt do anything.As my mom stays alone in the flat the watchman started harassing my mom.Recently my mom went to visit her native place and then my mom received call from one of the flat person saying he can hear some sounds from our flat, and then the watch man said that may be the taps are not off and water is getting wasted so my mom rushed the next day and with other flat person opened the door and seen that all the taps are off and not a problem from our end.But he doesnt accept the truth and says to everyone that its my mom's fault.As a watchman he never helps When compained to president of apartment they dont bother.once watchman wife worked as maid in our flat and stolen gold bangle when my mom said she will complain to police she later bought it and said that it was under the table and my mom unnecessarily blaming and also recently she stolen keys of the house which mistakenly forgotten by my mom to the door she took away and kept at her home...After realizing about the keys she asked everyone on the floor as nobody is having it she went down to ask her and then she handed over saying it was lying on the floor..As my mom is old and staying alone they are harrasing her and as iam staying far iam worried and could'nt get help from anyone and as i found this place is useful to share problems and take suggestions so iam posting this...Please help me how to take action.They are alot of petty issues going on but only sharing few... more  

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pramila ji if i can help u advice me, my son steel work at vishakhapattam ............... more  
Pramila ji, it is a very sad story in many of the societies where the RWA President or other office bearers take advantage. It is very difficult for NRI's to handle such situations and your mother can not handle this by herself also. If it would have been in Gurgaon, I could have provided some help, but since your mother is living in Vizag, may be some one from that place can volunteer to help. more  
Thanks everyone for your reply.My mom was with me till January and as she is having work with the pension office she is in India and also she was to spend some time with granddaughters. My sister used to visits her regularly but some times she may not.The thing is we whenever visit India pay the watchman and my mom also pays him good money and also she gives sweets, food etc..Though we complain to people like president of the apartment he himself does'nt bother these things as he owns 10 flats in the apartment and he suggests watchman to do it. And also its been like two years the lift door got broken and till now its not been repaired and he himself does'nt pay maintenance.I dont know whom to complain regarding these things. more  
Pramila ji, you should not leave your mother alone in the hands of maids or watchman. How you can expect these people to take care of your mother when you yourself can not take care of her. Either, please call her to your place in UK or else, keep her in a Senior citizen home or make arrangements for a reliable live in maid and ask some of your relatives living near by to make visits to her every day for some time. more  
Dear Ms. Pramila, Co-incidentally, I too bought a flat four years ago in Visakhapatnam (Madhavadhara). I work in a gulf country and unable to keep my mother with me more than theee months (as the rules of this country do not issue visas to visitors more than three months). And my mother stays alone...she is now 78 years old (widow). Earlier I was insisting my mother to have a full-time maid employed for her comfort & security reasons. However, she has all along been opposing this idea due to fear of theft and insecurity to have a stranger at home. The way we handle the situation is like this: 1) We (especially my mother) keeps the watchman in good terms by offering him & his family time to time, monetay tips, giving away old clothes, giving away leftover food and giving sweets/usual tips during festivals (which is very common in that area). 2) Fortunately, the neighbouring flat owners (who also happened to be a retired couple, in their early sixties) are very helpful and keep regularly visiting my mother to check her well-being. 3) the housing society committee members (of which, our neighbour is part of the committee) are aware of my mother's situation and are usually sympathetic in their approach towards my mother. 4) My Aunt and fer family (mother's youngest sister) and my eldest sister also stay close by ( the watch man and our neighbour) are aware of their addresses/phone number) for contact. They visit my mother regularly. So overall, its a general impression created that my mother has all support, whenever required. Having narrated in detail, it is not necessary that everybody is this fortunate (probably, "fortunate" is not appropriate, as old parents, more than anything, expect their children's presence at this age than sny material comfort), more  
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