Defining Unfair Trade Practice

What is an unfair trade practice?

An unfair trade practice refers to malpractice of a trader that is unethical or fraudulent, causing an inconvenience or grievance to the consumer. These are defined under Section 2(1)(r) of the Consumer Protection Act, 1986.

According to the definition, it is a trade practice carried out for the promotion of the sale. It is the distribution or utilisation of any goods or services by adopting a deceptive method or practice.

Can the experts please share examples? more  

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My comments on this subject as uploaded in the TOI [] are reproduced here:

'This exercise is nothing but an eye wash. I have been writing to several fora for the last 20 years that, every seller/producer of all products must be required to clearly mention in their respective webpages their email contact addr

esses so as to enable the dissatisfied/aggrieved consumers to at least reach the entity responsible for the production and sale of a defective product. For the last about 8 months, for example, I have been trying to reach the manufacturer of a nebulizer, marketed by Apollo Hospitals group. The email address of the concerned person given in the papers/website is clearly fake as my mails have invariably bounced back. My attempts at reaching Apollo through Messenger also yielded no response, while the Apollo outlet is merrily sitting right. All this because of the permissive latitude allowed to the big parties in the economy for obvious reasons. more  
not providing jobs income sources and yet taxing people the biggest unfair trade practise of all times - UNFAIR GOVT OF INDIA ? they themselves are the biggest prob;lem creation to begin with ? more  
The definition is clear.....on paper.
In practice, however, the difference can be huge.....
Manufacturers get away with murder..... if you follow what I mean !
We don't live today in the "consumer world"...... more  
why should we consumers always work and tell what is wrong ? means your staffers get bifg fat salaries to do no work ? more  
The defination is very clear. Any act by the trader or manufacturer to sale the product by giving wrong impression. more  
I won 2 cases in which Orange Auto Ltd. failed to honour the guarantee clause for the (i) faulty rear view camera and (ii) defect in cooling system! I won both the cases for unfair trade practice and deficiency of service. In another case against ICICI- Lombard Insurance Co, I won the case since they failed to carry our the minor repairs to my car under comprehensive insurance during the guarantee period. Recently, I also won a case against Prestige for supplying a defective electric kettle under guarantee period which they were not replacing. They finally settled the case out-of-court. more  
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