Banks & Senior Citizens

Many Banks have separate “Senior Citizen Savings account” for the Senior Citizen. Great.

My Question : If the banks have details of PAN and Aadhar of each of the account holder, both of which mentions the date of Birth of the account holder, why is it, that ..

Senior Citizen MUST approach the banks for getting his/her savings account converted to “Senior Citizen Savings account”?

If the banks already have the proof of age of the account holder, why the accounts are NOT automatically changed from Normal Savings accounts to “Senior Citizen Savings accounts”

Why the Senior Citizen needs to spend one’s energy for getting it done?

Why can’t the Bank initiate it with the account holder, by asking his/her acceptance for such a change and then change the account type for the Senior Citizen to get the benefits?

Or the special offers supposed to be for the Senior Citizens (as advertised by the banks) is only an eye wash?

Why is it always the common citizen, who is held responsible for completing all the formalities and the organizations are let loose?

Mindset needs to be changed.

Mera Bharat Mahan. more  

View all 21 comments Below 21 comments
Just this morning I visited a HDFC Branch and to my surprise the counter person dealing with bank customers accounts was not aware of the RBI guidelines about the accounts maintained by senior citizens. more  
Only private banks offer some service of sorts to senior citizens. PSU banks don't bother, cause naukri is permanent whether you perform or you don't. United Bank of India is the worst of all such PSU Banks



On Tuesday, April 2, 2019, 7:31:16 PM GMT+5:30, Rajagopalan Ramaswamy <support@localcirclesmail.com> wrote:


Rajagopalan Ramaswamy Rajagopalan Ramaswamy commented on the Post Rajagopalan wrote: "Lethargy and to safeguard the interests of the employees" View/Comment Reply to this email to post a comment. more  
United Bank of India does not offer any such facility to its senior citizens. In fact they aren't customer friendly and the main reason is lack of staff. Awfully short of staff this bank. Letters to them go unacknowledged. In fact they bounce back as they don't receive mails from the customers.  



On Tuesday, April 2, 2019, 8:11:05 PM GMT+5:30, Devesh Singh <support@localcirclesmail.com> wrote:


Devesh Singh Devesh Singh commented on the Post Devesh wrote: "Agree to Maneesh Anaokar" View/Comment Reply to this email to post a comment. more  
This culture is flourishing only in India. Black money system still exists. Go to rent a house for an event and the owner wants money in cash or pay up 18% GST if paid online.



On Wednesday, April 3, 2019, 7:29:51 AM GMT+5:30, Parimal Shah <support@localcirclesmail.com> wrote:


Parimal Shah Parimal Shah commented on the Post Parimal wrote: "I very much agree. Objective seems to be make it as difficult as possible (ADAP) so that baus have less work to do. The genesis is to ensure people meet in person so that palms are greased which in a way had become a norm over past few decades.The babudom culture is sort of ingrained in all organisations. They only want to take decisions, does not matter right or wrong, and want responsibility to do the work on someone else - that is citizens. " View/Comment Reply to this email to post a comment. more  
I very much agree.
Objective seems to be make it as difficult as possible (ADAP) so that baus have less work to do. The genesis is to ensure people meet in person so that palms are greased which in a way had become a norm over past few decades.
The babudom culture is sort of ingrained in all organisations. They only want to take decisions, does not matter right or wrong, and want responsibility to do the work on someone else - that is citizens. more  
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