State bank of India
i wanted to switch loan from HDFC to SBI. on 1st Oct they SMSed that they have sent my loan application.
now one SBI person is asking " how to visit your house...which way it is, how far from there" Another person called up from Kilpauk that "you have to show the original document, no no no noh, you have to come here, yes yes you can send a person with those document"
Overall service of SBI is good
State Bank of India has done a yeomen service to the frequent overseas travellers who use their net-banking services by providing a Secure OTP without SMS. This is possible by downloading an App for Android mobiles use called State Bank Secure OTP available for Free download from Google store . By registering for this App with a 4 digit mPIN and reconfirmation you can download the OTP in a hassle-free manner instantly. Of course you have the choice to go back to your Mobile SMS for Off line OTP or Online OTP using this app. It is found and tested to be a useful App for my relative who is staying with his children at USA for a short stay . He has found this very useful. I request SBI team to be lauded for this effort . Another request for them would be to make the same work in Iphone or any other smartphone platform too! Why not we appreciate SBI on this effort.
in my salary a/c branch in HVF Avadi, i told them to keep the originals. they didn't. they asked for two sets of Copies...amounting to 2 kg of papers. i told that i like to send it by mail....you can forward those.....they denied.
when a professional bank like HDFC has given the loan do they need to see all these in original !!