BEWARE BUYERS OF APPLE PRODUCTS IPHONE/IPAD/APPLE WATCH_________DARK SIDE OF APPLE INC. USA APPLE SELLING & CIRCULATING THE TEMPERED, MODIFIED AND ALTERED IPHONES TO UNSUSPECTING CUSTOMERS
Beware, the next time if you are thinking to buy an Apple product i.e. Iphone / Ipad / Watch go through the following text elaborating the experience of its customers
If you intend to handover your iphone to apple service center for in warranty service you should be mentally prepared for the worst shock of your lifetime.
A few days after you left your phone with the service center you may be told that “you can take back your set as the same has not met the company's screening test which found that the device is damaged & so on.”
In other words, you have tried to get your phone repaired and serviced from other than the authorized service center. No matter, whatever you may plead that you have not even shown the phone to anyone else, what to talk of getting it serviced from outside.
Now you imagine what will be your feelings when the company is portraying you as a lair and levelling allegations which are totally false and baseless.
You being a loyal customer bought a new iphone/pad least knowing what is inside the box you have been handed over. You will never know that the company is selling and handing over tempered, recycled, upgraded and modified iphone/ ipad in the guise of a new phone and tomorrow if you need go to service center you will receive a shock of your life for the acts which you have not done.
I had submitted the set for service/repair on 11/2/2016, Job # DPP110216167665 with APPLE SERVICE CENTER (M/s B2X Service Solutions India Pvt. Ltd., Netaji Subhash Place, New Delhi-110034 INDIA CIN:U74120MH2010PTC203520). The customer service representative opened and inspected the set before accepting the set for service. On 16/2/2016 I was telephonically informed that “you can take back your set as the same has not met the company's screening test which found that the device is damaged & so on”. I was shocked a trembling with anger on listening such a utterly false allegation. I tried to convince that the set was never even shown to any outsider and was opened for the first time only by B2X executive for inspection before accepting the same for repairs.
I didn't collected the set from the service center and on 18/02/2016 spoke at the toll free number 18004252779 and later on with BHAGYASHREE DONGARE from Singapore office who gave case ID number 1051238285. Then again I was informed that the mobile could not be serviced by the company. I strongly contested the claim because I have not shown or handover this phone to any third party/ unauthorized person since the time set was handed over to me by Apple in Australia.
Now the question arises where the mobile gets tempered and got damaged. If at all some tempering has been done in the mobile set, it could be either at Apple, Australia -who might have given this tempered set to me or some foul play by Apple, India. Thereafter I had taken up this matter with Better Business Bureau Then also the company refused to service the phone on the plea, that the iPhone is internally modified, which Apple does not attribute to a manufacturer's defect.
I am feeing completely cheated by the company and its hypocritical practice and claim of customer support and satisfaction. IT IS MY HUMBLE REQUEST TO ALL THOSE IF YOU ARE CONTEMPLATING BUYING AN APPLE IPHONE/IPAD/WATCH THEN THINK AGAIN
1.00 / 53 Reviews
Netaji Subash Place, Shakurpur, New Delhi, Delhi 110034, India
This Nokia care Franchisee is a cheat. They are supplying fraud products and taking the actual amount. When you go there again with the same problem, they will say that the product put before is not a genuine product & hence you will be charged again. But there is no guarantee
1.50 / 53 Reviews
First Floor B-7, Raja Nagar District Center (RDC), Ghaziabad
I had bought a Phillips in-ear earphone from Amazon India which had a warranty of 6 months. However it became non-functional within a month. Amazon informed me to visit the service centre. However, the service centre people simply skipped a month and didn't even inform me about the arrival of earphones at the service centre. I had to repeatedly call them to get the information about the same. However, they replaced it with an overpriced model asking for rs. 300 but with a bill saying it's an improved model than the previous one. Amazon India did refund the same when I informed me about it. Again it became non-functional after a month. They first denied replacement but took to replace it after asking for a letter of denial only. They again skipped a month to replace the product. Customer service over the phone said it is a logistics problem. But I don't believe it. Eventually the second replaced item became non-functional and I was only able to use the product for only 2 months in total. Please look into it that people don't buy this stuff.
1.00 / 51 Reviews
Park Street,Park St, Gandhi Nagar, Brahmapur, Odisha 760001, India
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