Indigo

Domestic Airline

3.91 / 5 11 Reviews

IndiGo Airlines, Gurgaon, Haryana, India

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Manik Mahajan

I will rate them the best airlines to travel with today - best prices, service, on time performance and cheerful crew

Nov 1

Vinay Sen

The best in India, their planes are clean and they are mostly on time. Their field staff needs some behaviourial training though.

Sep 15

Saumya Mittal

staff is better and they are punctual. 4 points for punctuality

Apr 6

Muskan Sharma

Traveled Indigo last night. They really need to improve staff attitude. I agree with the other review by Mr. Deo.

Mar 28

Deo Bhatnagar

I'd say they are ok. Got good processes when it comes of onvtime departure/arrival. But I have observed many times that their internet booking system has problems. Also outside station staff is not trained properly. I had a terrible experience in Chennai. I think the field staff wants to feel special and therefore they create unnecessary hassles for passengers.

Mar 26

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Debris behavior of Indigo staff in HYD airport and a pregnant lady forced to follow the long queue, resulting in "flight miss" even we had web-check in and on time arrived into Airport Hyderabad

However, it was only due to Indigo staff ignorance but passengers have to bear the additional cost of go and fro and airfare charges +same for the next day.

I called customer care and talk to the service desk but all in vain, they per imposing everything on us which is really exasperating and irresponsible behavior.

I was feeling very helpless and furious just because as Indigo staff spoiled our trip home with the medical condition of my pregnant wife. I also suffered a lot with my family who came along to pick up us on Airport from remote location Himachal.

Still not able to understand where should I raise my voice and to I should blame for this incident.

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