I was using Hathway internet at our residence at Goregaon. I had taken quarterly subscription for the same. When we shifted to Thane, I had given request to disconituation for the same and requested them to pay me balance amount as well as Router deposit amount of Rs. 1000/- paid by me. They instructed me to return their mode as well as other necessary things to their nearest branch which is Dalamal Tower for me. I had submitted everything and taken GRN from them. I had called their call centre and given the GRN no. to them. They said within 90 days you will receive your refund. But now almost 6 months have passed I have not received my refund from them. whenever inquiring with their call centre they are giving me new request no. and said we will proceed your request. When I enquired with Dalalmal tower office they are saying they have not received my goods means the employees working under that roof is not trustworthy or company is not trustworthy.
2.60 / 56 Reviews
Dalamal Tower, Free Press Journal Marg, Nariman Point, Mumbai, Maharashtra 400021, India
As per information available on public domain, the company is also known as also known as Letv/leeco, and is a Chinese technology company, and one of the largest online video companies in China. It is headquartered in Beijing.Founded in November 2004 by Jia Yueting, Letv Group is building a “Le Ecosystem”, an online platform with content, devices and applications. Letv is engaged in a myriad businesses, spanning from Internet TV, video production and distribution, smart gadgets and large-screen applications to e-commerce, eco-agriculture and Internet-linked electric cars, which were announced in late 2014. It has launched four smartphones under its Le brand – the Le 1, Le 1 Pro, Le Max and Le 1S. The four dual-SIM smartphones are claimed to be the first in the world to come with USB Type-C ports. Letv Group also consists of the film production company called Le Vision Pictures. The present post is being w.r.t their smart phone being sold in India mainly through e-commerce sites. If the information available on the public domain is true the company has got arrangement with more than 500 centres for support of their products in India.
Internet Service provider. Trying to promote 4G, when even 2G & 3G services are pathetic, esp since 3 weeks, inspite of repeated complaints. Frequent disconnections in the middle of doing something serious like bank /credit card transactions.
I have subscribed for 3 months from Hathway broadband bangalore. I have used internet only two weeks. Unfortunately, I shifted my house to other location. So i requested to shift the connection, the connection guy said "no connection in this area" to Hathway, but upstair tanent and neighbours using hathway only. He hasnt come and check but given the wrong report. I asked atleast to refund 2 months amount (Rs.2600). After that i informed to customer care, they directed me to terminate the connection. I have handed over the modem also. Within 15 days you will get the refund for 2 months, they said. But still i havent get the refund amount and also not giving connection. Each day i calling customer care and asking about the refund but there is no benefit. Each time they also creating a high priority service request id to the billing department but i didnt get any feedback or resolution related to this. Below are the details :
Name : Saravanakumar G Registered Mob No : 7598532330 Registered email : firstname.lastname@example.org Acc No :1113266934
I raised complaint on 18th, 21th, 27th july 2016, 3rd 5th 20th on Aug 2016 to give connection/refund but i didnt get both the refund/connection. This is happened for most of the hathway customer who shifted the house. Please kindly help to get the refund.