Department of Telecommunications (DOT)

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Department of Telecommunications (DOT)
2.00 / 5 7 Reviews
New Delhi
India
2.007
2.00
Decisions of TRAI have not been implemented like penalties on Service Providers for call drop, effectiveness of DO NOT DISTURB provisions etc.
Keep up the good work.
competition from private players is more,so we have to grow more.
Worst functioning among all the ministry. The staff is most corrupt failing standard internet does not work. PM wants to spread the internet across the villages but the net at metro cities alone does not work. The complaint is not taken care of. Call drops not listening the other side on calls is a common problem. While call is in progress the line gets disconnected because the route is busy or no comments still line gets disconnected. In my opinion this ministry is worst on test. I believe the staff at MTNL and BSNL are loyal to congress and are corrupt deep to their neck. Every one is bribed by the private operators to give poor service so their business progress.
BSNL is getting worse each day: can't believe it can get any more worse!Phone conversations get cut off in between: some times it takes 3-4 attempts just to pass on a simple message. Quality of audition is very poor and vocie breakups a re very common. Wrong [recorded] messages often, like "please check the number you have dialled; this number does not exist; this number is out of range". Try a few times and one does get through.
The lesser said about their network connectivity the better. I am being charged Rs.700-850 every month for their EVDO facility. I am very lucky if I get even Rs.10 worth of services. I have been complaining to their offices for the last 4 years. DO I need to wait more? And BSNL is quite surprised that its customers are falling away. Provide services before you fleece customers. There is a general opinion that BSNL is deliberately "downgrading" their services just to help private entities. I believe this is true. Or why else would any self respecting organization get so shoddy?

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