Bsnl

BBMP

Public contact is with BBMP, BWSSB & BESCOM, as far as public services go. None of them really care to render service to the public. As for BBMP they don't maintain roads, and leave the roads with pot holes and patch work. Our vehicles get worn out faster than necessary, and danger of accident is lurking near every pot hole. They don't care to remove the garbage and the house owners have to engage contractors to remove garbage and pay them. Coming to BESCOM, their monthly bills threaten you with disconnection if one doesn't pay within 15 days of the bill, but they don't care to provide electricity without disruption. Every house is obliged to have a UPS to ensure minimum lights and fans (particularly in summer). With the effect that we spend twice as much for electricity. To add insult to injury they demand bakshish for festivals, and BRIBE even for changing a fuse!. BWSSB doen't care whether one gets water or not. Whether that water is clean or not, but promptly send their bills.
My suggestion is wind up these agencies and hand them over to some large private organisations like L&T to maintain these services. Even if they charge a little more, they at the least will maintain the services properly.
svs