One of the most neglected department by Central govt, Over staffed (about to retire) but less work , I have complained about No bill sent to either mail ID or Hard copy for 6 months, several complaint were given to BSNL Shakarnagr, Bangalore office. Even the Dot matrix is in Bad state, when I complained about the print quality , the answer what I got was BSNL is in loss, so how can they provide us new printer. My shifting took 15 days from Hebbal to Jaynagar. This is there service, thus revenue loss for BSNL. This is how the BSNL incur losses ,