I have been subscribing to Airtel for my mobile and dongle for internet for the last 4 years and had a great experience for the first three years, However, I am completely dissatisfied with the performance of Airtel now and will probably change it. Call drops, bad connectivity and poor internet connection, etc. are the maladies that I have been encountering. Average Average Rating
I have a post paid plan. I am having difficulty trying to change my plan online. Despite paying a lot of money (my plan is for a sum of Rs 900 plus per month, but I end up paying double or more because the plan has been put together by someone from Airtel (BPO or executive). I am seriously thinking of switching to pre-paid or move to vodaphone.
While using iPad lots of ads and scheme come up . One such free Samsung 6 was awarded and money Rs250/- was to be transferred which wanted me to transfer the funds thro' mobile then I did transfer to 9989922422 and the funds were not realisable hence I moved to 9849110898 whereupon they realised the money and kept quiet without forwarding promised Samsung6
Internet Service provider. Trying to promote 4G, when even 2G & 3G services are pathetic, esp since 3 weeks, inspite of repeated complaints. Frequent disconnections in the middle of doing something serious like bank /credit card transactions.
Airtel Services is one of the service providers at a huge cost to consumer.They deduct and play with customers' balances as they please. They remain hidden and never come out for contact. If you try and contact also, the staff reply and behaviour are terribly bad. This is one company which lives on publicity and goes on deceiving the customer. One should never involve with them. You can never get any guidance from them, except taking away your money.