Airtel

I also had bad experience from Airtel and changed to MTNL. Negative marking (Not even one star)

------- Edited on 2015-10-06 -------

Zero rating.

No dearth of willing gunea pigs in this country...show one carrot & unlimited people will queue up to get exploited & screwed happily without a murmur...the few who complain will be left to fend for themselves without anyone to support & seek ccollective remedy...memory of injustice is short & tomorrow will be another day....for yet another cheat to exploit our gullibility..

Airtel customer service is not even equal to a government mobile /phone service provider. I was in urgent need for an Internet connection in April 2015.I applied online for a high speed connection @1599 pm. It promised that Rs. 500 a part of installation charges will be refunded. Their technicians installed the connection with a plan of Rs 1299 in which they were getting a higher commission. Even after 6 months they have not resolved my complaint.
In the case of my request for change of Bill Plan they took 6 months with the result I had to shell out Rs4000 extra as monthly rent. My representation to compensate have so far fallen on deaf ears.

I installed Airtel 4G for home pc/laptop in May,2015 as it proved download speed of 19 MBPS in place of BSNL <2 MBPS at about same cost. While 4G downloads like a dream it consumes entire 10 GB in less than 5 days after which speed drops to a pathetic 128KBPs & most sites either do not open or are abysmally slow. Choice is to pay Rs.420/ incl tax for a SMART topup of 2GB. This is SHEER CHEATING & FLEECING customers. UL has no meaning. These big ISPs should be whipped to lower charges to 1/4 of today.

Having one connection since 1999 never had any problem.