Uber Taxi and Drivers

I booked Uber Taxi on 25th Dec.2018 near Nirmal Tower,Barakhamba Road,New Delhi. The driver confirmed on my mobile that reaching shortly. After waiting 15minutes, the drive cancelled the trip and Uber debited an amount of Rs.43/- from my Paytem account with not fault of mine. It is cheating with the assistance of Uber company. The same thing happened last month near Odean Cinema,Connaught Place,New Delhi where I waited for more than 30minutes. more  

THERE IS NO CUSTOMER CARE NO AND NO MAIL-ID OF UBER TAXI more  
THANKS MR. ACHYUT BHARDWAJ, YOU ARE LUCKY YOU ARE HEARD AND GOT BACK THE REFUND. PLEASE TELL ME HOW TO REQUEST ON APP. I HAVE THE SIMILAR EXPERIENCE GIVEN BELOW.
On 25 dec I booked the Uber from Delhi to Jagadhri-Haryana, around 1.15 pm. Mr.Ravi was the driver. He cancelled the trip of his own and I was put to trouble at the last moment. and I had to use another means. Later on 29 dec when i again booked the Uber at 6.15 am, i came to know from the App that Rs.105/- has been charged extra as outstanding amount- cancellation charges for the trip cancelled by driver on 25 dec. how can I be responsible/at fault when the trip is cancelled by driver. cancellation charges can be lavied if i had cancelled the trip. Again when i booked the Uber on 29th, the fare from Delhi to Jagadhri, Haryana, at 6.15 am, the fare was shown as 3929/-. it is not mentioned whether this fare was for dropping only or including the return also. the driver was insisting that it is for dropping only and i will have to pay extra same amount for return also. from the comparison of fares between delhi-chandigarh, 260km, fare 2900/- and delhi-jagadhri,210km,fare 3929/- it is evident that fare for delhi-chandigarh is one way, dropping only, whereas it is including return also for delhi-jagadhri. this aspect of one way/both ways be cleared while booking the cab/taxi so that drivers don't take advantage of missing information as they are demanding extra money for return journey for which the fare is already included.. D K GUPTA, guptadk25@gmail.com more  
I immediately lodged the complaint on help column of Uber app and awaiting their action for refund of charges. more  
Sir you can raise a request through the app for reversal of the charges & it is generally done within 24 hours. more  
This has happened to me on more than one occasion. I have complained about it to their website. They never replied. It looks like the drivers are not much in their control. We do not have any alternative either. more  

Related Posts

    • MRP Fraud by Taneja Jaquar East of Kailash

      This store in east of kailash believes in deleting original mrp and overwriting with hand. He cheats customers like this. Legal metrology should raid them immediately and jaquar should suspend its...

      By Azam Yusuf
      /
    • BSES staff is not supporting reduction of my electricity load

      BSES staff is not doing support to reduction of my electricity load, as of now i have to pay fix charges of 5 kw which is unfair. past 9 months. firstly tols that you can change name in ur bills t...

      By Vivek Gupta
      /
    • PNB charges regularly anual charge while ATM DATE IS EXPIRED FROM 4YEARS

      my father account is in Punjab NATIONAL BANK, our ATM card is expired on 2015 and never reissued by bank. when i check my passbok then found bank is charging Rupee 117 annual charge for every year....

      By Vivek Gupta
      /
    • Tatasky is cheating viewers

      I agree with consumer of Tatasky. The revised tariff and grouping of channels have been done with a view to cheat viewers. I am surprised at TRAI's silence. Is the new regulation meant to benefit t...

      By Ranjit Datta
      /
    • Spice jet fleecing

      Delhi - Prayag air fare on 14th feb is 18000.00. What a crook . Exploitation on the occasion of kumbh . Why govt don’t take action . No concession for senior citizens

      By Rajeev Bhargava
      /
    • UBER TAXI

      CAN ANY ONE TELL ME HOW TO TALK TO UBER CUSTOMER CARE. HOW THEY ARE CHARGING THE FARE FOR INTERCITY TRIPS. THE PRICE MENTIONED IS NOT CLEAR WHETHER IT IS RETURN OR SINGLE. THE PRICE CHARGED IS RS.3...

      By D K GUPTA
      /
    • Complete fraud by Tata Sky executives

      We had changed our package on Jun 2, 2018 and made annual payment, in discussion with Tata Sky Call Center agent. We were shocked when on Dec 2 we were informed that our payment had finished and ou...

      By Dhruv Dar
      /
    • Service charge levying by restaurants

      Is continuing shamelessly by some restaurants despite govts latest announcement of sending IT inspectors there. Can the consumer affairs and finance ministry officials actually ensure that tax man ...

      By Azam Yusuf
      /
    • Courier boys used by Amazon

      Are coming with couriers very late after 10:30 pm, calling like mad (8 missed calls this morning) and then cancelling the orders (because customer wasnt available at odd hour when they decided to s...

      By Amit Mishra
      /
    • Service Charge Enforcement is poor in Delhi and NCR

      In last 3 months, I see many more restaurants defend charging of service charge. I request consumer affairs department to take strict actions against this. why are your legal metrology officers not...

      By Amit Mishra
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)