Telecom data plans - consumers are taken for a ride
The issues are;
- we as a consumer do not have a meter at our end. The software tools and apps are only the approximate data uses which are hardly synchronized with the meter at the billing center. There is always a disparity between what you measure at the consumer end versus the is actually been billed.
Why can not it be charged like water and electricity bills?
- We do crib that the actual use of data is very minimal for emails and few website browsing while the bandwidth usage shows few Giga Bytes. Actually, the OS, Office suite, Adobe tools, Java, Anti Virus and such software consumes lot of bandwidth for version updates, patches and security updates. Further, there are some grey data traffic like failed sessions ( signal problems or similar). Who has to bear the COST of such burdens?
- The data packages are billed on certain plan. We have to commit certain bill amount for the data usage caps like 1 GB plan, 3 GB plan, 5 GB plan, Unlimited ( only the name is unlimited ) plan etc. And if our usage is more than what is been capped, we get an unreasonably increased bill. On the other side, if we do not use the data bandwidth as per the monthly bill plan, we can not carry forward the remaining.
Are we taken for a ride? And believe me, none of the operators signup SLA for individual consumers. more
So is the billing and usage accounting practices are very important at this point of time.
What if tomorrow your electricity and water distribution companies start billing on slab rates like 499 plan, 999 plan and so called unlimited plan? more
----- Original Message -----
From: Shashidhar Bhat
Sent: Sunday, June 29, 2014 10:03 AM
Subject: New post "Telecom data plans - cons..." in [Aware Consumers of Delhi/NCR] more