reliance fresh outlets- overbilling

TODAY I HAD TERRIBLE EXPERIENCE with reliance fresh
I buy my milk/veg/fruits from Reliance fresh daily
today I bought all these and was checking the bill and got alerted by seeing the weights of items. I then checked each item at my balance in each item and I found that on all fresh vegetables/fruits actual weight was 10% less what was billed.
thus I was billed 10% excess amount. 21/= excess charged
Daily so many customers come and caliberation is not done how much money is being fleeced
what can be done about it.
i have taken up with rel fresh and they said they setting things right and i have asked for their quaterly stock taking purchases and billed qty of each item to ascertain home many lakhs have been fleeced more  

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I go to reliance for following reasons;
1. milk is better and tastier and does not have smell
2. get variety of items at one place bread/butter/paste/biscuits with schemes/ juices with schemes
3. veg are fresh if you buy them by 8am many variety which local shop do not keep
4. hawkers in gk-1 keep the same quality but priced higher than reliance
5. we do not have any local shop in gk1 more  
I thought Rel Fresh always had old and badly preserved vegetables? Why not buy from other local shops, they are way better
----- Original Message -----
From: Chakresh Jain
To: rvg10000@gmail.com
Sent: Monday, August 04, 2014 5:05 PM
Subject: New post "rought Reliance fresh outlets- o" in [Sharing Consumer Experiences in Delhi/NCR] more  
Reliance Fresh location is zamrudpur GK-I N-block more  
This is an eye opener. I suggest that next time you we should check if weighing machine is calibrated or not by putting a packaged 1kg pack (e.g. Pack of sugar or pulses). more  
BTW, which location it was? more  
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