Power Issues - Inputs on Root Causes

Dear all:

Below are the key issues related to Power/Electricity in Delhi as highlighted by you.

Kindly review them and if something is missing, please add. Otherwise, help us identify Root Causes to these Issues.

We will then review Solutions separately and submit a Citizen Whitepaper to the CM, Power Minister and other members of Delhi Leadership Team.

We look forward to your inputs!

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Issues related to Power in Delhi

1. Power cuts are very frequent
2. New meters that are being installed, are defective
3. Inflated bills are a common occurrence
4. There is voltage fluctuation during peak summer season
5. The transformers frequently trip
6. Bills don’t reach on time
7. Long queues for bill payment
8. Getting a new connection is a lengthy process
9. Customer service of the power companies is very bad
10. Many people steal electricity more  

View all 35 comments Below 35 comments
Why were the current Power Companies allowed to replace Meters from China ... Insiders even claim that they were made for these companies with certain specifications ... The only being how to keep it running even when the power was not in use .... That is the bane of all controversies in this sector ... The inflated bills are a result of these FAST MOVING METERS ... and that have to be replaced . Meters should be realistic ..... SAME is the case with Water Billing that is being criticized again .... You cannot Cheat consumers to increase Revenue and Profits. more  
BASIC UTILITY SERVICES, LIKE WATER ,ELECTRICITY, SCHOOL, HEALTH, TRANSPORT, ROTI KAPDA, MAKAAN, SECURITY AND PROTECTION TO SICK, OLD, AND WOMEN ARE REQUIRED TO BE ARRANGED BY THE RULING GOVERNMENT.
IF THESE ARE GIVEN TO PRIVATE AGENCIES THEY TALK ABOUT THEIR PROFIT, THEN THEIR LOOSES BUT NO TALK OF SERVICES. more  
Issues related to Power in Delhi

1. Power cuts are very frequent: Introduce Solar panels in all official buildings and LED bulbs..
2. New meters that are being installed, are defective. Standardize meters strictly
3. Inflated bills are a common occurrence: Permit adalat after bills are paid. Punish irresponsible billing.
4. There is voltage fluctuation during peak summer season: Increase solar panel more in summer.(provide incentive and interest free loans for domestic solar. Strictly maintain transformers. schedule oil changing in transformers under citizens' supervision)
5. The transformers frequently trip ( as above)
6. Bills don’t reach on time (introduce self billing and allow payment in advance)
7. Long queues for bill payment (paymrnt through bank accosts; allow on line payment
8. Getting a new connection is a lengthy process (allocate power region-wise and street-wise; unjustifiable demand for connection managed through resident assn.)
9. Customer service of the power companies is very bad (black list defective companies)
10. Many people steal electricity (install additional meters locality-wise and street-wise; Street committees and local committees will have to sum-up the domestic/ flat consumption and verify if it tallies with the street-wise and locality-wise consumption to identify the person who steals power) more  
1. Deregulation has only replaced one monoply with several distribution company monopolies..... and the aam aadmi faces the same "customer unfriendly" practices and culture of a monopoly.

2. DERC rewards higher tariffs using ARR filing, (not audited by independent third parties) by the distribution companies, but does not penalize them for defi iency in service (interruptions, out of range voltages, surges, etc..) or compensate the customers for this. There are no penalties for fraudulent billings and sale of electricity due to installation of defective meters.

3. Support for installation of roof top solar panels, by DILLIWALLAS, and purchase of power from them at 2-3 times of the "applicable domestic tariff", and imposition of a pollution tax on vehicles and electricity usage in Delhi, to support clean and renewable solar power will help break the monopolistic culture and also enhance electricity distribution quality for ALL. more  
Like the late payment of the bill by consumer, the penalty amount is charged, same way electricity company should pay penalty for power break down (in minutes), power fluctuations (minutes) to the consumer through discounts in the bill. If necessary, the electricity act should be modified. more  
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