Leading households brands in India

Can anyone suggest what are some of the consumer brands of India that provide good after sale service or just service. I have struggled with Vodafone, IFB, Murphy Richards and Carzonrent in the last 3-4 months I have been here... more  

I have found these days the best way to get after sales service is book your complain online only on their "contact us" link. as this link goes direct to their MD level and you have a dated record of it, if it has to be taken up legally also. Always put in a detailed account of your complaint in contact us. Outsourcing customer care on phone is just a farce. Put it in black and white and get immediate response as it effects thier TRP.

I was not getting any response thru the customer care executive on phone so I lodged it on their website " contact us" and I got response in 24 hrs. be it Airtel, Reliance, Panasonic(got free upgraded replacement after one year), Sony(free installation done after 10 months), orient Fans(free replacement after one year), Crompton fans(free replacement after 22 months),
Yes Airtel and Reliance have worsened so I shifted to vodafone on same number, Airtel DTH are arrogant so I shifted to VideoconD2h who give more value for money channels and sold my dish at half price to my painter labour retaining my name and number
Shortly I will try IFB and Glen burners for services and inform you. more  
Till sometime back Airtel was good in providing after sales service but lately it is also going the others way. After sales service of IFB, Godrej, Whirlpol, Samsung etc is very disappointing. more  
IFB is worst . Nowadays Samsung is good , earlier it was very bad . LG is good . Vodafone is better than Airtel . more  
- GODREJ Fridge is bad and i cannot trust their services.
- SAMSUNG products are good services are also good
- I have heard that LG is good in services . . i dont like its products
- For small budget products or kitchen products there are many local brands
and I will prefer those.... as they have easy mechanism and can be
rectified locally, saving service center hassles of branded products. Still
you can go for branded products for some special features or looks.
- its better you take product wise response. I have not used IFB, Vodafone
is not good, I have not tried services of Murphy Richards as product is
fine and lastly I have not used Carzonrent.

On Fri, Feb 14, 2014 at 4:10 PM, Eliana Jacob

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