I could never believed that snapdeal.com might be selling spurious products. However the response of L’Oréal Professionnel Liss shared by one of the consumer confirms so. The consumer purchased their items from snapdeal.com He suspected the products to be spurious and hence shared the batch details with the company. The response of the manufacturer was shocking and hence reproducing here for awareness of perspective buyers.
"Thank you for writing to us with regard to your feedback on the L’Oréal Professionnel Liss Unlimited Shampoo 250 ml (2 units), which you had purchased online from the seller ”Sai Nath Stores” on www.snapdeal.com.
At the onset, we would like to thank you for drawing our attention to your concern. We would like to inform you that the L’Oréal Professionnel products are exclusively available in professional salons and the products are not retailed through any online or retail channel. For consumer’s awareness and to help them to make a choiceful purchase, we have specified “For sale only in professional beauty salons” on all the home care retail products. The L’Oréal Professionnel products you had purchased from www.snapdeal.com have not been supplied by the company to the portal. We would also like to inform you that the batch details of L’Oréal Professionnel Liss Unlimited Shampoo 250 ml (B526246 18-10/2015) shared by you do not match our records. Hence, the products you had purchased seems to be spurious. In the view of above, we request you to kindly take up the issue with www.snapdeal.com. For future, we urge our loyal consumers like yourself to purchase L’Oréal Professionnel home care – retail products from salons only, so that we can guarantee the quality and the performance of our products. To find a salon close to your vicinity, you may also visit http://www.lorealprofessionnel.in/.
Please note: L’Oréal Professionnel does not own or operate salons in India, but provides training and merchandising support to select professional salons in India." more
"Thank you for writing to us with regard to your feedback on the L’Oréal Professionnel Liss Unlimited Shampoo 250 ml (2 units), which you had purchased online from the seller ”Sai Nath Stores” on www.snapdeal.com.
At the onset, we would like to thank you for drawing our attention to your concern. We would like to inform you that the L’Oréal Professionnel products are exclusively available in professional salons and the products are not retailed through any online or retail channel. For consumer’s awareness and to help them to make a choiceful purchase, we have specified “For sale only in professional beauty salons” on all the home care retail products. The L’Oréal Professionnel products you had purchased from www.snapdeal.com have not been supplied by the company to the portal. We would also like to inform you that the batch details of L’Oréal Professionnel Liss Unlimited Shampoo 250 ml (B526246 18-10/2015) shared by you do not match our records. Hence, the products you had purchased seems to be spurious. In the view of above, we request you to kindly take up the issue with www.snapdeal.com. For future, we urge our loyal consumers like yourself to purchase L’Oréal Professionnel home care – retail products from salons only, so that we can guarantee the quality and the performance of our products. To find a salon close to your vicinity, you may also visit http://www.lorealprofessionnel.in/.
Please note: L’Oréal Professionnel does not own or operate salons in India, but provides training and merchandising support to select professional salons in India." more
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Most these "tech" companies are just on line traders, and neither have great intention to verify genuineness of any product or have any intention of going about it. more
Apr 23
Appears like we're living in "andher nagri" wherein the Raja is "chaupat"... Any chance of finding someone who could "master this situation"? more
Apr 21
Our Indian traders and sellers are yet to mature realising themselves as customer. Long waiting time for such an environmental change. more
Apr 21
