Cheating by Matrix sim card

Hi All, I wants to share this so that none of you get cheated by matrix international sim card company. Their website is matrix.in . When we were travelling to uk we took matrix sim card as they claim for 1p per minute call to India and good customer support. But when we started using it we get to know they charge so much extra for india and local call. One day I had doubt so I checked the balance and they deducted 10p for checking also. I almost lost 80 pounds which 8000 rs. We called their customer care and get to know that they have some other service provider so nothing is in their control. Lyca sim is good choice is you are ever travelling to UK.
I will be greatful if someone can help me on this matter as I am feeling like cheated. more  

View all 12 comments Below 12 comments
core is not that much effective. as far as AAP is concerned we all hope
that they dont repeat mistakes. life says .... dont lose hope more  
Mr Vikram have to got your money back after FIR. more  
Hello Mr. Gopendra, Thanks for help.Once we'll be back to India then I will go to consumer court on this matter. Meanwhile I registered my complain in core.nic.in although i dont have any hope from there too because I believe all cheater companies have great backhand support. First time I am feeling so angry towards Aam aadami party. If they would have been in power of delhi then I could get result but not now they resigned already.I donated my hard earned money to them so that system could be changed but I am lost with all hope. Now I will not buy anything here from Indian company. I love my country but not these fraud companies. more  
Hello Mr. Hemant, I will get in touch with your account manager. Thank you so much. Actually i was not thinking that they can deduct extra amount but one day I was free and thought to cross check the charges and get to know that they deduct more than promised. more  
I have used Matrix a no. of times 7 had no complaints.

Maybe you can connect with my account mgr. Mr. Manmohan there. His no. is 8826400335. more  
Post a Comment

Related Posts

    • Service charges at restaurants

      Most customers remain ignorant of service charges as they do not carefully look at bills. Why should it not be mandatory for restaurants to display promptly if they are charging for services and i...

      By SUSHIL BHATIA
      /
    • Harassment by IGL

      IGL has incorrectly linked my father's mobile no. with 100+ BP nos. problem is that with each bill generation, each payment, each service message by IGL, all such SMSs are sent to my fathers mobile...

      By Ashish Jain
      /
    • Water bills in recognised colonies of Delhi

      I have been receiving water bills in the range of @ 2000/- per month and no bills are generated like it used to be 4 years ago Chits are dropped in letter boxes and lots of people in my colony...

      By Dr. Neelam Nath
      /
    • MRP Fraud by Taneja Jaquar East of Kailash

      This store in east of kailash believes in deleting original mrp and overwriting with hand. He cheats customers like this. Legal metrology should raid them immediately and jaquar should s...

      By Azam Yusuf
      /
    • BSES staff is not supporting reduction of my electricity load

      BSES staff is not doing support to reduction of my electricity load, as of now i have to pay fix charges of 5 kw which is unfair. past 9 months. firstly tols that you can change name in ur bi...

      By Vivek Gupta
      /
    • PNB charges regularly anual charge while ATM DATE IS EXPIRED FROM 4YEARS

      my father account is in Punjab NATIONAL BANK, our ATM card is expired on 2015 and never reissued by bank. when i check my passbok then found bank is charging Rupee 117 annual charge for every year....

      By Vivek Gupta
      /
    • Tatasky is cheating viewers

      I agree with consumer of Tatasky. The revised tariff and grouping of channels have been done with a view to cheat viewers. I am surprised at TRAI's silence. Is the new regulation meant to benefit t...

      By Ranjit Datta
      /
    • Spice jet fleecing

      Delhi - Prayag air fare on 14th feb is 18000.00. What a crook . Exploitation on the occasion of kumbh . Why govt don’t take action . No concession for senior citizens

      By Rajeev Bhargava
      /
    • Uber Taxi and Drivers

      I booked Uber Taxi on 25th Dec.2018 near Nirmal Tower,Barakhamba Road,New Delhi. The driver confirmed on my mobile that reaching shortly. After waiting 15minutes, the drive cancelled the trip and U...

      By T D Bhatia
      /
    • UBER TAXI

      CAN ANY ONE TELL ME HOW TO TALK TO UBER CUSTOMER CARE. HOW THEY ARE CHARGING THE FARE FOR INTERCITY TRIPS. THE PRICE MENTIONED IS NOT CLEAR WHETHER IT IS RETURN OR SINGLE. THE PRICE CHARGED IS RS.3...

      By D K GUPTA
      /
    • Complete fraud by Tata Sky executives

      We had changed our package on Jun 2, 2018 and made annual payment, in discussion with Tata Sky Call Center agent. We were shocked when on Dec 2 we were informed that our payment had finished and ou...

      By Dhruv Dar
      /
Share To
Enter your email & mobile number and we will send you the instructions

Note - The email can sometime gets delivered to the spam folder, so the instruction will be send to your mobile as well

Please select a Circle that you want people to invite to.
Invite to
(Maximum 500 email ids allowed.)