I 100% agree with you on this, infect every one of us going through the same feelings
our mails are not been read or overlooked or the quantity ( number of mails received) is enough to confuse them . they require professionals to sort them out ,put them in different category as per their subject ,underline or hi-light the important / interesting portion.
arrange them as per predefined /set priorities
with remarks if needed
Hence work becomes easier for the top leaders and they are in a position to make decision immediately
once they get the hang of it things become harmonious and start taking shapes more