To take the issue to consumer forum I asked them to give my usage details - which too they did not send. I pointed out that i need not pay the third and fourth bill as I already asked them to disconnect the connection which they did not do and also they are unable to provide me the required range to operate the system. For that no answer.
At last they sent legal notice and I provided all the information to the advocate, when their (MTS) staff called and told he willdo something. He told there is no such rule that one should pay three bills to get the plan changed, particularly when no range could be provided by MTS. They agreed to the mistake they did, but now also I get mail from MTS threatening to sue me for not paying. I told them I have asked their lawyer to give a reply whether there is any fault in my side, after seeing all the correspondence between me and MTS. Lawyer also did not give any reply till date.
Now, although there is no fault on my part and MTS has miserably failed to meet their part of obligations, yet I am called on phone and threatened and also mail sent at intervals of one to two weeks threatening me. What to do? more