A recent case in point is how Delhi Jal Board (DJB) officials behaved about supplying water tanker, a fundamental necessity of life for citizens of Delhi. They eventually put the resident aspiring for the fundamental service for the entire day and never complied.
Mr B K Chatterjee of H-1538 Chittaranjan Park
on Saturday (July 4, 2015) had asked for water tanker for his household needs, as the normal water supply was too short to meet the family's basic requirement. A complaint was lodged
vide the complaint no. 201507040236 on the same day.
It was not delivered despite repeated assurances, even as the evening rolled in. Instead a message was recieved by Mr Chatterjee on his mobile that his complaint was already resolved. Apparently they closed the complaint.
As he called back, he learnt that mobile SMS was disseminated by the office of Atul Kumar Jain JE, who is the local authority of the DJB, responsible for the job pf compliance.
A mobile contact was given to Mr Chatterjee at 7 p.m. on the same day, Saturday, for follow up. The contact no. is 96502 91526. Trying the number for several times, Mr Chatterjee stopped tired as nobody took and answered the call.
Following up the complaint on the customer care centre telephone no. 1916, the representative blandly answered that they are not responsible for any information given by JE office of Mr Atul Kumar Jain.
Such misleading feedback against the complaint and arbitrarily closing it, amounts to a serious lapse of responsibility and punishable offence not only for all cases of legitimate demand for water, but also especially because the Chatterjees are high tax-paying citizens.
Chief Minister Mr Arvind Kejriwal has been very specific in resolving water problems that has been a growing concern for all Delhi citizens. Such discourteous treatment of residents signify how deep is our carelessness about quality at services.
Chatterjees are qualified educated citizens who know whom to approach for what. It not difficult to guess how severe is the condition of common people who are victims of maltreatment by DJB officials.
In this case, perhaps, Chatterjees would have got the water tanker, if they had agreed to pay a hushed money as bribes for the essential services which a residents is entitled to get naturally, without a hassle. more
changing elecric meters. Most of the offices of Electric companies
supplying the electricity in Delhi have no electric meters whereas in these
office electricity is used in excess without paying for that. We people
have to pay their electric bill also.
Electric companies shift electric meters from in side to outside the house
which will charge huge amount from all of us, is also a form of corruption. more
We all know "AAP govt. is increasingly hampered with TWO home secretaries and 2 Chiefs of anti corruption bureau effectively destroying the AAP govt's capacity to govern."
Prakash Vir ji: it is never better to bribe. When we all started our fight against corruption, it was not meant to be easy. It is a test of our patience and determination.
I appeal to all: Fight with all your might against corruption. A corrupt officer will harass you until you declare a fight against him. Ultimately he will also fear losing his job and being caught. more
As in Gulmohar Park, MCD constructed illegal hall admeasuring approx. 26 x 13 ft room in a park, which has been ordered by NGT illegal.
When the Govt. authorities are in practice of these kind of things, to whom u will complain. And the officers represent their case to be genuine in the court of law. What a pathetic stage has come up?
It may be AAP/BJP/Cong/or any other political party afterall the Govt. babus are also their voters. more
such rogue have taken pledge not to work also. Files are pending for months and people are forced to think, it is better to bribe. If one has to get leave encashment and file is pending for months, he loses interest more than bribe.I wrote an e-mail to Mr Sisodia Delhi Education Minister sighting an example of 67 days pendency of a file by Dy. Director of Education North recently, but no action. There is no fear among Government Officers and they are freely taking decisions arbitrarily. There should be a deemed clause to ensure timely disposal. Objective checklist can be associated to avoid arbitrainess. Compensation of financial loss from ofiicer's pay. Objectivity in the work must be insured. more