While the individual customer could be getting charged more by about Rs. 60-70 per year, the total such unethical revenue could be somewhere around Rs. 2,000 crores or so and need to be refunded back to the customer. While my efforts are with both public as well as private but class action could be possible even if we can support our case with such practices in PSU banks.
If members (having a/c in PSU banks) feel, I could make a template of RTI application. I would be comfortable if some 20-30 members could come forward. more
ATM, pass book and so on. So I am with you sir. more
I would like to give two such examples. In one of my account with HDFC, inspite of the fact that I did not opt for debit card, I was being charged for the SMS since last one year.
Similarly, in SBI when my son went to open his saving account, he was coerced to take SBI Health insurance policy,I had to intervene and when I asked the concerned Branch Manager to give it writing that an account can not be opened till my son takes SBI health Insurance policy, he agreed to open the account of my son. more
I yesterday checked by bank statement (Kotak Mahindra Bank) and they have levied Rs.56.18 per quarter w.e.f Oct'13, vide two entries of Rs.28.09 each. On checking with the bank personnel, he replied that the charges were levied as I have opted for the SMS-facility. Whereas, I cannot recall any incident of "applying for the facility" in the middle of a year. These are totally unfair practices by the banks.
I shall be happy to assist you in the matter.